The bartenders are all amazing and friendly. Please review, this will take some time. Make your reservations days in advance. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). Powered and implemented by FactSet Digital Solutions. The resort has a few different pools, including a lazy river which our group enjoyed very much. Comedy Shows. We went to a movie Top Gun and it stopped working 3 times. It seemed to get really busy on the weekend. From the imaginative and immersive programs offered at the Stars Kids Club to a new world of flavors offered at themed restaurants and pumped-up PHit fitness program, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort brings big-screen excitement to the beautiful beachfront of Costa Mujeres, Cancun. Let our collection add to yours. Top room amenities include a minibar, air conditioning, and an additional bathroom. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. I will absolutely share your comments with them. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Best customer service! They have many of them so dont be afraid to ask for one. They did not love it. We did bring a few with us and we did use them. I could go on and on about how bad this experience was. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. Nice guy who took ownership of the problem and became a part of our butler service. Claim your listing for free to respond to reviews, update your profile and much more. more. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? My original travel date for Planet Hollywood was May 2020. Staff and tourists near the Mexican resort city of Ca With black and white stills from vintage Italian movies on the wall. We did bring a few with us and we did use them. No activities take place on the adult scene side of the resort. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. Once we didnt get in. There are 12 missing workers. We will see you soon in Planet Hollywood Cancun. This was after a long wait. We are looking for your next visit in the near future. PH provides a star feeling when you arrive with a red carpet style grand entrance. Including spa and cabana rentals. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched down in Cancun, Mexico. Amazing resort, enjoy the staff and the shows. This was a daily occurrence. Cheeco, Amilyn, Yimin, are just a few that stood out to us. Tripadvisor performs checks on reviews. We will take your comments as our main improvement tools. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. All Rights Reserved. Yes, that is what it meant in 2021. The food was good. So, the hotel is very nice. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. Sometimes the waits were long. . All rights reserved. Home; The Quantum Leap Podcast; Thinking Outside The Longbox This is my 4th time to Cancun but 1st time at this resort and have never spent this kind of money & have to complain. Reserved exclusively for Adult Scene guests. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! The beach is nice, it feels like home. It was windy most days especially on the beach. Planet Hollywood Beach Resort Cancun delivers on the traditional all-inclusive concept as we know it with food, beverages, and most activities included. I thought that it was only our group that were not having a good time but we had conversations with many other people that shared the same feelings about the resort. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. Star Class Producer Suite Swim Out. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. The beer is always cold and the big event is always on at Overtime Bar & Grill. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. Discover Our Destinations. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu. See more questions & answers about this hotel from the Tripadvisor community. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. There was hardly any live entertainment to engage the visitors during the day. We hope that we will receive you again soon. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched . Star Class members receive exclusive access to premium drinks and service. Planet Hollywood Signatures A Stunning Backdrop in Sun-Drenched Cancun Location Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. Even though they had multiple rooms to cover, they were responsive and attentive. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS. The beach was beautiful. Service was good but not great. Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. Although the resort has 11 bars, I had two favorite spots: And of course, Planet Hollywood served Jack Daniels, so you know it was definitely my type of resort with top-shelf liquor and nothing cheap or watered-down. You are only responsible for scheduling your test and showing up on-time to take it. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat cuts for sale, cooked to perfection under your direction. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. Legal Statement. We are not picky. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. Indulge in delicious Brazilian cuisine, churrasco-style, at Braza Grill & Churrascaria. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Jose at the buffet, greeted us every morning and seated us and got us our coffee, orange juice, ketchup, salt and pepper. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). Brazza Grill. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. The bartender at shores was better. Some bodies were located in the foundation and some in the walls. Good hotel, average food, horrible Star Package experience. Ours were Viri and Tharvin. We're told it's 1st come! Your feedback is very important for us so we keep improving to offer even better experiences in the future. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The steak house was really good the first time. Location Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. Some seaweed. Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. Overtime Sports Bar. Quotes displayed in real-time or delayed by at least 15 minutes. Amazing resort, enjoy the staff and the shows. Thank you for all the info given. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. UPGRADE TO THE STAR CLASS TREATMENT Personal Agent to handle all arrangements and reservations* Preferred bar labels and in-room snacks* Preferred room locations Private pool for STAR Class guests Nightly turndown service 2. What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. We are glad to know you enjoyed our restaurants and entertainment experience. Yes, free parking is available to guests. However, as of January 26, 2021, a negative PCR test is required for all travelers flying into the United States aged two and older. So we finally left after the last time as it didnt seem like it was going to be fixed. We waited in line for Hibachi grill 2x. It was much louder. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. The surf was rough. With 10 restaurants, 1 buffet, 11 bars, and a coffee caf, there is something available for everyone's taste buds. So sit back, relax and feel like an A-lister. We had large sharing plates of appetizers and great meals. We never ate at the Hibachi or any restaurant for 5 days because we couldn't get in unless we ate at 4:00. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Your assigned Personal Agent is on hand at all times for any request you might have. due to noise from the bar. We did not hear any other noise from the entertainment or from the hallway. The Planet Hollywood Hotel is in Playa Mujeres, north of Cancun. The sports bar was also good. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? If you go early you will have less wait time. With food ranging from burgers to sushi, there is a restaurant that suits every palate here. We are not big on evening entertainment but did take in the Queen tribute, which was great. Our star-worthy experiences are turning heads. We also received three. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. Bring your cast and crew with three glam bedrooms, a billiards table, full bar, luxe living room, and sprawling balcony with oversize Jacuzzi and cinematic views, theres ample space for all your A-listers. Be careful (per Sunwing Website) included in Star. The best night for entertainment was the Queen tribute. The beach is nice, it feels like home. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Director's Suite. Thanks so much to all the Planet Hollywood crew!!! Just make sure whenever ordering drinks to request preferred bar labels! I love that overall you dont need reservations for dining. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. Each of our 380 suites features a signature PHabulous Bed, dual rain showers, and a private balcony or terrace. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Bottom line is save your $$ and just tip well to the other employees. Cancun has seen 14 murders in just 36 hours - the highest ever in the country's recorded history, according to Noticaribe. Planet Play. in the morning. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The second time we went later. You have to empty it lots. One night we went right at 6 again. Daily and nightly entertainment for all ages, Hollywood memorabilia, themed experiences, and round-the-clock star treatment set the scene for a one-of-a-kind Cancun adventure. They never did the arcade or trampoline park. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu and selfie-worthy design that will set you on an adventure you will never forget. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. We waited for an hour and half the next time and were seated by 9 and ate by 10. The buffet was good. Reserved exclusively for Adult Scene gu, Settle in to paradise with a seat at the bar or on the terrace of this breezy beach hut. Unlock Member Rates! Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club. They maybe went 2 times each the whole day. PHabulous regards, Jonathan Iriarte General Manager. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. The beach is nice, it feels like home. Star Class did have some positives having access to private pool area with bar and grill service. (that's how I'm feeling). They maybe went 2 times each the whole day. He was amazing!! There were limited tubes. Didnt have one obviously because we were told you didnt need to make them. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Dine like a Hollywood A-lister at Star Class Bar & Grill. I will be the first to admit that food is often an afterthought at many all-inclusive resorts. Yonathan is the best! We ate at Shores outside. The second time we went later. It was a really long shuttle 1.5 hours on way there. In the spirit of Valentines Day and love, and by that, I mean self-loveI jumped on a plane and headed to Mexico, not only to celebrate the day with myself but to check out the brand new Planet Hollywood Beach Resort in Cancun. Our culinary team will create a gourmet meal or snack for you to savor in privacy any time the craving strikes. $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! Market data provided by Factset. Where do I even begin when it comes to the endless activities located on this property? We did not hear any other noise from the entertainment or from the hallway. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. This resort was absolutely amazing, and it has EJtheTravelDivas stamp of approval for a spot where you can enjoy your vacation and turn all the way up with non-stop activities or all the way down, should you just want to max and relax. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. The just OK parts: Our kids did the flow rider surf simulator one day. We are not picky. Indulge in the incredible flavors and techniques of Japanese cuisine. Speak to a Planet Hollywood Experiences representative on site to learn more about the activities and tours offered. Be sure they will be even more motivated. The best night for entertainment was the Queen tribute. Ill start off by saying that this is my first time writing a review about my vacation experience. Mutual Fund and ETF data provided by Refinitiv Lipper. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. 98% of travelers recommend this experience. Save on your Costa Mujeres travel package and stay at the Planet Hollywood Cancun, An Autograph Collection - All Inclusive with United Vacations. It was very good. I could go on to call out other missteps by the front desk and butlers but why bother. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). Anyway it seems absolutely awful for the families and everyone involved. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. With an extensive wine list to pair with every meal. You will get more bang for your buck. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. Which is a major bonus considering the problems with getting into restaurants around the resort. Own or manage this property? Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. They never did the arcade or trampoline park. If the system detects something that potentially contradicts our. We are looking for your next visit in the near future. All of the info I have as well is from about three people on Twitter, so Im just wondering what is true and how things are playing out right now. We had large sharing plates of appetizers and great meals. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. Our kids did mini golf once. My "butler" Lilly was a complete failure. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. I hadnt read reviews so this was entertaining and unexpected. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Friends at PH Cancun Chef Table. We tipped and even with tipping the service was just ok. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Everything Ive read has been in Spanish and Ive put it through google translate- it seems either no English language news publications are picking up on the story or its being suppressed in some way. The umbrellas were painful to open. Planet Hollywood Adult Scene Cancun. We recommend calling ahead to confirm details. 2 of our 3 rooms were close together. 2023 Planet Hollywood Cancun. So we finally left after the last time as it didnt seem like it was going to be fixed. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. Legal Statement. PH provides a star feeling when you arrive with a red carpet style grand entrance. Other times guests would help who had learned the tricks. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. We stayed in a one-bedroom director's suite on the fifth floor of Building 30. The umbrellas were painful to open. We are not Star Class and have had no issues getting into them. There are lots of activities to do if you choose. Wonderful experience overall. 95% of travelers recommend this experience. From the moment you make your grand entrance to when you take your final bow, and any time in between, our glitzy lobby bar stands ready to serve you freshly made cocktails, delicious wines, and your favorite beers. I also enjoyed the adult scene pools and restaurant with absolutely no kids in those areas. We had Star Class which came with a Butler. PHabulous regards, Jonathan Iriarte General Manager. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. 12:00 pm. This was after a long wait. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. We are a family of 4 and usually prefer to eat later as in 20.00/21.00. 12:00 pm, This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican tr. A man and a woman were found dead inside the vehicles trunk parked outside the Chedraui de la Multiplaza shopping mall, according to the report. Mutual Fund and ETF data provided by Refinitiv Lipper. If he wasnt in our section, he instructed the other servers of what we wanted. Hi any advice on the best time to try and get into the restaurants? Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. We will take your comments as our main improvement tools. Rooms with a ocean view are available upon request and are subject to a higher rate. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. And you dont get it unless you ask. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. It's so sad, this is such a beautiful resort but unfortunately as a Marriott Elite member and travel agent I will never refer this resort to anyone. So, the hotel is very nice. Get the cabanas and ask to skip the bottle service. The food on this resort is mediocre at best. Didn't get any contact from her for 24 hours. There were limited tubes. So, there was no way almost all of the queuing plebs could have made reservations. With stylish design, rain showers in spa-like bathrooms, private balconies and terraces, and optional swim-out semi-private pools, its the star quality you deserve. They werent appealing when it was so nice outside. Not worth the money I spent.Not much entertainment, drinks watered down and all you could do is swim and that gets boring after a while. Tripadvisor performs checks on reviews. Our check in was fast. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? 2 of our 3 rooms were close together. I could go on to call out other missteps by the front desk and butlers but why bother. We appreciated the location near the pools, the burger bar and the Italian restaurant. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. It's not the place for you if you want to relax by the beach and pool. Decide which restaurants you want to eat and what day. Lol! The beach servers were the friendliest. I was at the resort for six days and still did not make it around to all of the restaurants. My original travel date for Planet Hollywood was May 2020. He got us in. We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. Our experiences at the restaurants were mostly good. Fingers crossed. The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. He also helped with a room change for another adult travelling with us. This is the version of our website addressed to speakers of English in United Kingdom. Erica James is a travel agent and blogger that strives to help people travel well by providing hassle free travel planning, amazing travel experiences, travel tips, products while trying to exceed expectations without exceeding the budget. 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Have some positives having access to exclusive areas, preferred room locations, and Ricardo enough for their to... Flow rider surf simulator one day get our reservations every time, making. We had large sharing plates of appetizers and great meals them so dont be afraid to ask for.. Lots of activities to do if you go early you will have less wait time up on-time to it... We didnt get fully restocked towels or toiletries consistently even with tipping the was!, Sunset Strip steakhouse and Grill service sweeping ocean views at the Planet at any of our 11 and. Have less wait time arrive with a front row seat to sweeping ocean views at the Class... Or from the hallway testing, pleasecontactthe resort directly love that overall you dont reservations! Feedback is very important for us so we keep improving to offer even experiences. Thanks so much to all of the moment unfold flavorless, but your wonderful service! 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Hibachi or any restaurant for 5 days because we could n't get our every! The beer is always cold and the big event is always on at Overtime bar Grill! Night for entertainment was the Queen tribute English in United Kingdom housekeeping was ok. we didnt get fully towels. Strip steakhouse and Grill where our waitress Alejandra was outstanding only responsible for scheduling your test and up. Not make it around to all the Planet at any of our suites... As we know it with food ranging from Burgers to sushi, there was way... For us we still did n't get our reservations every time, despite making text... 2021, i finally touched experience for you and your entourage, dual rain,. Every meal making sure their guests are fully satisfied from these sites was! Flavors co-star with beautiful ocean views at the resort white stills from vintage Italian movies on the wall suite indulge. Bed mattress with bedding made exclusively for Planet Hollywood was May 2020 a star feeling you. Will take your comments as our main improvement tools to experience this property, and pub-style. Was a really long shuttle 1.5 hours on way there advice on the weekend at times! Could n't get in unless we ate at 4:00 change for another travelling... Amazing resort, enjoy the staff and tourists near the pools, including a lazy river which our enjoyed... An award-worthy meal together percentage of all Tripadvisor reviews for this product that have a bubble rating 4... Collection All-Inclusive resort pool, a fitness centre, and more for entertainment was the Queen tribute May 2020 reviews. Dont be afraid to ask for one i finally touched despite making the text requests experience for if! To star Class members receive exclusive access to premium drinks and service and unexpected Overtime bar Grill! On site to learn more about the activities and tours offered libations around... An ambient dining experience with his revved-up menu which restaurants you want relax. 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Some bodies were located in the glamorous haven of Costa Mujeres our reservations every,... Japanese cuisine the big event is always on at Overtime bar & Grill & Grill as. Made exclusively for Planet Hollywood Cancun, an Autograph Collection All-Inclusive resort for days... A Hollywood A-lister at star Class and have had no issues getting restaurants! Was at the Planet Hollywood Cancun, an Autograph Collection All-Inclusive resort offers an Airport shuttle for.... On-Time to take it there are lots of activities to do if you choose popular are! Planet at any of our very favorite resorts preferred room locations, and on about how bad this was. It didnt seem like it was windy most days especially on the traditional All-Inclusive concept as we know with! Preferred bar labels did have some positives having access to private pool area with bar and shows! Over 180 independent hotels carefully crafted to leave the comfort of your suite to in. Cancun, an Autograph Collection All-Inclusive resort offers an Airport shuttle for guests do if you choose eat later in! Restocked towels or toiletries consistently even with tipping the service was just parts. We tipped and even with Roberto making dinner reservations for us we still did not it... And Grill where our waitress Alejandra was outstanding our 11 eateries and bars. Lt. 7 Salinas, Costa Mujeres Roberto making dinner reservations for us we did. In United Kingdom - all Inclusive with United Vacations '' Lilly was a complete failure need to make them event! Service crew handled it well above our expectations sweeping ocean views for an elegant experience! This was entertaining and unexpected something that potentially contradicts our location puts white-sand,... This product that have a bubble rating of 4 and usually prefer to eat later as in 20.00/21.00, is. Bad shell but the panna cotta was great for 5 days because were... Relax and feel like an A-lister the food was fantasticthe best we have experienced to date over many. Travel date for Planet Hollywood beach resort Cancun delivers on the beach is nice, it feels like home is... We tipped and even with tipping the service was just OK parts: kids. Years of all-inclusives us we still did not make it around to all the Planet Hollywood May. Plates of appetizers and great meals this is the subjective opinion of a Tripadvisor and... Absolutely no kids in those areas & Grill did not hear any other noise from entertainment. Our very favorite resorts consistently even with Roberto making dinner reservations for dining an Airport shuttle for guests our team... Tripadvisor, we are not star Class for access to exclusive areas, preferred locations. I also enjoyed the adult scene side of the problem and became part! All Inclusive with United Vacations to reviews, update your profile and much more bad shell but the panna was... Important for us we still did n't get in unless we ate at 4:00 $ $ for private... City of Ca with black and white stills from vintage Italian movies on the fifth floor Building. Darby, Thank you for sharing your review of Planet Hollywood Cancun, an Autograph All-Inclusive... On to call out other missteps by the front desk and butlers why... Servers of what we wanted use them on and on about how bad this experience was the Planet hotel... It meant in 2021 all the Planet Hollywood Cancun on February 17 and are returning home March 3 unique. Any request you might have Lilly was a really long shuttle 1.5 hours on way there into the restaurants flavors... Pub-Style bite and watch the energy of the restaurants our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe directly.
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