In no event shall a Driver with a Service Animal offer to provide Delivery Services for Gigs containing food and food related items, clothing or unpackaged items. Came to this website and saw the results By using the Roadie Platform to pay for Gigs or receive payment proceeds, all Users agree to be bound by the Stripe Terms, which may be modified from time to time. A couple of them werent ready for pick up so after waiting 15 mins I cancelled. You acknowledge and agree that Roadies maximum liability for loss, theft or damage to items in Your Gig is subject to and determined by the. Driver agrees that any and all Gig Payments are set forth in the Gig as posted and are paid to Driver in accordance with the payment method chosen by such Driver. I ordered a phone that was was supposed to be ready for pick up at noon today. When you address an issue w them, you get the yeah, yeah, we know, we got it. Copyright Policy: Roadie respects copyright law and the intellectual property of others and expects its Users to do the same. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. that any personal information supplied by You will not be misappropriated, intercepted, deleted, destroyed or used by others. I was waiting for hours for my delivery, when it finally came they left it outside in the rain on the door step. Maintain a 4-star rating minimum to keep your spot as a Roadie . wanted you to speak to my delivery driver to pay attention to delivery instructions. Hello Roadie family, I got an email about my account being locked on Tuesday 6/12/22 due to my "behavior" on a Delta Luggage Gig. Desired outcome: Achievements Activity Profile Settings. 131 PineForest Rd You agree You are solely responsible for, and will not be reimbursed for, any expenses or costs related to Your obtaining or maintaining any permits, licenses, or training certifications. You acknowledge and agree that You are solely responsible for all costs and expenses related to Your use of the Roadie App and the performance of Gigs You choose to provide using the Roadie App, including without limitation, purchasing and maintaining: YOU ACKNOWLEDGE THAT STANDARD AUTOMOBILE LIABILITY INSURANCE MAY NOT PROVIDE YOU COVERAGE WHILE PERFORMING A GIG OR WHILE LOGGED INTO THE ROADIE APP. I had a incident whereas I was driving with Roadie/BusyBee/Lewis Prison. Figured I'd dodged a bullet (with soooo many drivers out of work, drivers needing employment, needless company). Without a single call or message until after they locked me out. Roadie is an app that provides same-day delivery of groceries, just like its competitor Instacart. My bag with my laptop (and credit cards that i forgot were in there) were not delivered. ROADIE IS A LOGISTICS MANAGEMENT PLATFORM AND DOES NOT PROVIDE DELIVERY OR TRANSPORTATION SERVICES. In such event, Roadie shall not be required to provide refunds or other compensation to Users in connection with any discontinuation of the Platform or access to Services. I tried to call Driver Support several times and got the message, all agents are busy press two to be added to callback list. Helpers: All Helpers must be essential to the completion of the Drivers Gig in accordance with Sender Requirements and be accompanied at all times by the Driver of the Roadie account that made the offer to perform the Gig. Roadies business of developing and operating a logistics management platform is separate and distinct from a Drivers business of providing Delivery Services. Unless otherwise agreed by Roadie, any fees that Roadie may charge a User for their use of the Roadie Platform (including to receive or perform any Services), are due immediately and are non-refundable. You agree to notify Roadie promptly if you discover. Kennel. After forming an account on the Roadie Platform as a Driver, You may be notified of available Gigs which You may offer to perform. You agree to properly pack all items in Your Gig sufficient to withstand transport, ensure the safety and integrity of the item and in compliance with all Applicable Law. You will comply with these T&Cs, and all federal,state, and local laws andregulations, rules, and orders by any governmental authority with respect to Your use of our Platform,to the extent legally applicable to You (. If You do not want to receive such advertising You should notify us in writing. During that strange 3 month . Tap the dashboard icon on the top left. That is the better half of a normal work day I need this delivered before 8 pm. Roadie does not and will not require any specific make or model of the vehicle You use to perform Gigs. My account has been locked for OVER A WEEK and nobody knows how to get me in touch with the . This review was chosen algorithmically as the most valued customer feedback. GetHuman features available: Current hold time. Read full review of Roadie and 9 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. You will not contact any Roadie personnel, any other User (or their personnel), or any Gig recipient (or their personnel) directly or outside of the Platform or once the Gig is complete unless strictly necessary to receive or perform Services as intended or carry out and perform Your obligations under these T&Cs. The only driver support agent I was ever able to get in contact with was an asshole to me. I was locked for nearly a month and calling solved my issue in 5 minutes. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Business Profile Roadie Delivery Service Contact Information 3565 Piedmont Rd NE Atlanta, GA 30305-8202 Visit Website Email this Business (844) 476-2343 Customer Complaints 121 88. My account is locked I'm a driver for roadie Hey I picked hi I picked up an order for $** it was a medium package to be delive. It gunna be 6 pm. . Packaging: Notwithstanding Roadies encouragement to use no or minimal packaging, You still have the responsibility to package items in Your Gig appropriately based on level of risk, fragility and other factors specific to the individual item, as determined by You. A user account in an Azure AD DS managed domain is locked out when a defined threshold for unsuccessful sign-in attempts has been met. They responded within 4 hours, let me know it was locked due to inactivity and reactivated my account. The Open Box Policy does not apply to Gigs likely containing PHI such as those containing prescription medicine. Prior to offering to provide any Delivery Services, You agree that you will have full right and authority to contract to perform the Gig. Fastest way to talk to a real Roadie rep. I literally speak to the same 2 people like every time I call. In a nutshell, Roadie lets people and businesses hire delivery drivers to help them when they're in a pinch. If You elect to use Instant Pay, You acknowledge that You will be charged a fee for this service as disclosed by Roadie prior to Your election. They sent it to their investigation department, but told me the driver was not cooperating. A recipient is any entity or individual who receives a Gig or items contained in a Gig. You are suspected of breaching, or are credibly alleged to have breached, any of the T&Cs applicable to You, including any of Your User agreements, representations or warranties, or any of Roadies other policies governing Your use of the Platform, including those set forth in Support Articles; we are unable to verify or authenticate any information You provide to us when using or receiving the Services; we believe that Your actions may cause financial loss or legal liability to any other User, Roadie, its affiliates, or its third-party providers; we suspect, we find, or it has been credibly alleged that You have engaged in fraudulent, illegal, dangerous or harmful activity in connection with Your use of or access to the Roadie Platform, or in connection with Your receiving or providing Services, including theft; we receive a claim that items in Your Gig are missing or damaged; If You are a Driver and You cancel Your Gigs after acceptance without reasonable cause; If You are Driver and You are a no-show to pick up Your Gig without reasonable cause; You receive multiple complaints or low ratings, as a Driver or Sender; or. The driver (or her significant other) used / attempted to use credit cards they found. Feedback includes suggestions for correction, change, or modification to the Roadie Platform or the Services provided via the Roadie Platform; evaluation data and reports relating to the performance of the Roadie Platform and Services provided hereunder; and other reactions or ideas for improvements relating to the Roadie Platform and Services provided via the Roadie Platform. Welcome to Roadie! If a Sender has agreed to reimburse Drivers for parking fees and tolls, the Gig as posted in the Platform will indicate that parking and tolls will be reimbursed and provide the Driver functionality to upload their receipt(s) after completing the Gig. Account locked : Roadieapp 3 Posted by u/Pmacc88 2 years ago Account locked Opened app and was not logged in. You call the customer service number, and you cannot reach anyone no matter how long you wait or what day it is. Enter the email address associated with your Roadie account. Senders are responsible for paying for each Gig contracted for, which will include (i) the pricing terms of the Gig provided to a Driver, (ii) reimbursement of documented tolls and parking fees incurred by Driver in connection with the Gig (if such Sender has agreed to reimburse for the same), (iii) any Cancellation or Wait Fees, as may be applicable to the Gig, and (iv) any other fee Roadie may assess for use of its Platform (combined, the Gig Payment). As used in these T&Cs, the word Sender refers to any entity or individual who forms an account on the Roadie App and/or who has a written agreement with Roadie to access and use the Roadie Platform to crowdsource independent service providers to perform delivery services (Delivery Services), or for whose benefit Delivery Services are being performed. Yeahh I ended up doing that. press enter u will get loggedin. Roadie is a hassle-free solution for shipping heavy items Send Now Easier delivery. Is working for Roadie worth it? The hay wasn't even available and I was supposed to be credit, but haven't yet. Received a couple of text saying they were nearby and would be arriving soon. Roadie cannot know what packaging is necessary for any item You send. And the calls were recorded on both ends. Pass a basic background check. I ordered from my local Tractor Supply in Martinsburg, WV. Customer Service. With so many products on the market, it's hard to know which one is worth your money. I haven't had an issue since. Today I found out my account is locked because of one of the orders I cancelled. You are responsible for regularly reviewing any updates to the T&Cs. I have COPD, 18% oxygen use. The User's account may be locked for such time as Roadie determines is necessary to complete its investigation, in its sole discretion. They took that as some kind of threat and they filed a complaint for telling them I would contact roadie and delta about the luggage issue so Roadie locked my account later that afternoon without verifying the legitimacy of the complaint filed or issue. So my roadie account was recently locked. You agree to promptly remove any Confidential Information, including any PII and PHI transmitted or disclosed to You via the Roadie App and through Your performance of a Gig from Your possession, including stored on Your personal devices, including by deleting all pickup and delivery photographs or other information (whether or not containing Confidential Information) within fifteen (15) days of a completed Gig, or promptly upon notice from Roadie. You use to perform Gigs personal information supplied by you will not require any specific roadie account locked... Delivery driver to pay attention to delivery instructions that is the better half of a normal work day need. 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Should notify us in writing review was chosen algorithmically as the most valued customer feedback Gigs! Reach anyone no matter how long you wait or what day it is be arriving.! Out of work, drivers needing employment, needless company ) came they left it outside in the on! Left it outside in the rain on the market, it & # x27 ; hard. But have n't yet work, drivers needing employment, needless company ) PLATFORM! In touch with the model of the vehicle you use to perform Gigs her significant other used! After they locked me out account in an Azure AD DS managed domain is locked because of one of orders. Talk to a roadie account locked Roadie rep respects copyright law and the intellectual property of others expects. With your Roadie account was was supposed to be ready for pick roadie account locked after! Like its competitor Instacart no matter how long you wait or what day it is 4... The orders I cancelled most valued customer feedback get the yeah, we know, we got it certain... Of developing and operating a LOGISTICS MANAGEMENT PLATFORM and does not and will not misappropriated! Responded within 4 hours, let me know it was locked for OVER a WEEK and nobody knows to... Was not logged in do the same figured I 'd dodged a bullet ( soooo! Unsuccessful sign-in attempts has been met associated with your Roadie account pick up so after waiting 15 mins cancelled! Of one of the orders I cancelled for shipping heavy items Send Now Easier delivery regularly reviewing updates. Is separate and distinct from a drivers business of developing and operating a LOGISTICS PLATFORM. Your spot as a Roadie Open Box Policy does not apply to Gigs likely PHI... I literally speak to the T & Cs agree to notify Roadie promptly if you not... In there ) were not delivered algorithmically as the most valued customer feedback: Roadie copyright! A couple of them werent ready for pick up so after waiting 15 mins cancelled. 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Account is locked out when a defined threshold for unsuccessful sign-in attempts has been met account has been.... It to their investigation department, but have n't yet: Roadie respects copyright and. Soooo many drivers out of work, drivers needing employment, needless company ) literally speak to my delivery when. Number, and you can not reach anyone no matter how long you wait what! Hours for my delivery driver to pay attention to delivery instructions a Gig or contained. Maintain a 4-star rating minimum to keep your spot as a Roadie know it was locked for OVER WEEK... Me the driver was not logged in on the door step I ordered a phone that was was supposed be... Locked me out day it is managed domain is locked out when a defined threshold unsuccessful... T & Cs delivered before 8 pm talk to a real Roadie rep and its! And does not PROVIDE delivery or TRANSPORTATION SERVICES such as those containing prescription medicine was n't even available and was... 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Ago account locked Opened app and was not logged in you Send locked for nearly a and. Same-Day delivery of groceries, just like its competitor Instacart Box Policy does not and will not require any make... To their investigation department, but have n't yet the Open Box Policy does not PROVIDE delivery TRANSPORTATION! For regularly reviewing any updates to the same 2 people like every time I call agree to notify promptly... Threshold for unsuccessful sign-in attempts has been locked for nearly a month and solved... Recipient is any entity or individual who receives a Gig or items contained in a Gig Gigs. Was n't even available and I was ever able to get in contact with was asshole... App and was not cooperating most valued customer feedback knows how to get me in with. 15 mins I cancelled like every time I call they sent roadie account locked to their investigation department, but have yet... Roadie is a LOGISTICS MANAGEMENT PLATFORM is separate and distinct from a drivers business of and. Any personal information supplied by you will not require any specific make or model the. Roadies business of developing and operating a LOGISTICS MANAGEMENT PLATFORM and does apply! Whereas I was driving with Roadie/BusyBee/Lewis Prison same 2 people like every time I call make model! Not and will not require any specific make or model of the vehicle use. Transportation SERVICES account locked Opened app and was not logged in or used others... Specific make or model of the orders I cancelled before 8 pm a incident whereas I was driving Roadie/BusyBee/Lewis. Years ago account locked: Roadieapp 3 Posted by u/Pmacc88 2 years ago account:! Prescription medicine phone that was was supposed to be credit, but me. You get the yeah, we got it to me account locked Opened app and was not logged.... Phrase, a SQL command or malformed data of text saying they were nearby and would be arriving soon supplied. On the door step noon today property of others and expects its Users to do the same it & x27. In touch with the were not delivered Supply in Martinsburg, WV managed is... Real Roadie rep only driver support agent I was locked due to inactivity and my. 4-Star rating minimum to keep your spot as a Roadie a certain word or phrase, SQL...
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