{{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Need to reach Optimum customer service, make changes to your account or voice a concern? Optimum offers customers several bill payment options for your convenience. Either theres a known fault or you may also choose to upgrade your service. Check your email for what youre required to send back and next steps. So, consider this timeline and action your cancellation request accordingly. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Internet. How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Both parties can decide how to deal with it, which could be refund, replacement or repair. Customers will pay any fees Suddenlink incurs in retrieving the equipment. Attach one return label per box and be sure to remove or cover any old shipping labels. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. We can provide you with a prepaid FedEx shipping label. This step-by-step guide will explain how to cancel your home internet service. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. Browse our selection of return label options below, or jump to your choice of label now: Generate linked print labels from your computer. Most TVs allow you to program your Optimum TV remote using the following steps. If you have further questions, give our award-winning customer service representatives a call at. Solar noon: 12:59PM. Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Enter your Optimum ID and the code displayed. You can receive outage notifications via email, phone or text. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. We present information collected independently from official provider websites. Equipment return: By mail only, UPS or FedEx within 21 days. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. You may need things like your full name and the address associated with your account. Fee for late or no return: $150. All names, logos, images and service marks are property of their respective owners. No Surprises Here. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. then don't hesitate to contact us, Home / resources / Suddenlink Equipment Return Avoid Fees Updated Guide 2021. This is an important step because, unlike failing to return a couple of sweatshirts and pictures to a former significant other, failing to return internet equipment on time could be costly. 5. Astound Broadband is on the way to your neighborhood! Upload vs. download speed: Whats the difference? Don't worry, a real human being is ready to get you connected as quickly as possible. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. Of course, Optimum customer service technical support is available 24/7 to help. It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. Before its acquisition by Altice. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Most likely not, but it's one way the company can get back at you for canceling. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. We're sorry that didn't solve your issue. Attach the label. Viasat plans require a two-year contract. Our services vary based on location. Need to ship a package? Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Release the SEL button when the TV turns off. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. You can email the site owner to let them know you were blocked. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! However, customers may be required to pay the balance for the full billing cycle. Forgot your Optimum ID? Broadband providers, Home internet, Security Cameras. Understand Suddenlink Early Termination Fees. Please promptly return equipment on the day of or prior to the scheduled disconnect work order. Or, if you prefer, you can reach us via email at customercare@allconnect.com. Enter another ZIP to see info from a different area. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Canceling with HughesNet can be expensive, but if you're past the two-year mark, it doesn't have to cost you anything other than shipping costs. Speeds may vary, Additional customer service contact options. 33 Suddenlink Return Label trishascott April 30, 2020. Nothing wrong with that, and totally understandable. Check out the Support Center for all help and support related information. Suddenlink Equipment Return Avoid Fees Updated Guide 2021, Centurylink Equipment Return Avoid Fees Updated Guide 2023, Spectrum Equipment Return Avoid Fees Updated Guide 2023, Consequences of Non-Return From Suddenlink, Where to Return Suddenlink Equipment near Me, Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and, Drop off the box At Walgreens, FedEx Office and any authorized FedEx location. How do I get a return label printed? Equipment return: By mail within 45 days. Optimum.net is compatible with a wide range of browsers. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. It might have extenders or repeaters, or similar power cords, adapters, or cables. Follow these 4 easy steps for returning all other equipment. So we created a free concierge service you can call at the phone number below. Other return concerns. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. By subscribing, you agree to receive Allconnect newsletter and promotional emails. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies and other pertinent things to know when canceling an account with some of the larger providers. Optimum customer service is there whenever you need help. To report an Optimum outage in your area, contact Optimum. Your account at your fingertips. Suddenlink tools return no longer as hard as it seems. Cox doesn't "require" a contract, but if you want the lowest introductory rate on your internet plan, you may need to sign a one-year deal. Early termination fee: None. Did you start the swap process for your equipment in Smart Home Manager or chat? Customer service number: 866-786-6693 Hours: 24 hours a day, seven days a week Early termination fee: None. Fill out the online form to chat with an Optimum representative 24/7. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. If you need to return your Suddenlink equipment, all you need to do is follow three simple steps. You'll find those details, along with contact information for many providers, below. Eventually, the provider will have to accept your cancellation request. Access the services you need at the FedEx Ship Center at 1717 Sidney Baker to meet your timeline with FedEx Express and FedEx Ground services. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. It's even acceptable to break up with your ISP over the phone. X | `>`. Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None. Scroll down to find your provider, or click the applicable link directly to it. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. Learn how to send back your AT&T Internet, AT&T Fiber, Fixed Wireless Internet, or U-verse TV equipment. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Use the materials that came in the new equipment's box to pack up your equipment. If you live outside the NY Tri-state area, please follow the return instructions below. The breakup is complete. Equipment return: By mail within 30 days. How do you program your Optimum TV remote control? For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. Safely deliver it to any shipping center, preferably UPS or FedEx. Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. The fee for a modem, for example, is $100, and the fee for a router is $80. Her work has been referenced by CNN and other national sources. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. Follow these 4 easy steps for returning all other equipment. You don't even have to box it up. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. Take out the receipt, open the Courier website online, and track your box. That piece of equipment or gadget belongs to Altice Amplify. Visit the Google Fiber cancel service page. The company owns the receivers, and when the contract expires, you are certain to return the equipment. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. Well, it's your lucky day. - GetHuman, Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink equipment - GetHuman. We have found more than one possible service address on file based on the address you provided. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. need address for equipment return if i continue to get norsults i will just put equipment on doorstep of your office that nobody is ever there GetHuman5105824 did not yet indicate what SuddenLink should do to make this right. The first thing you need to know is what equipment has to be returned. Plus, we offer tips on how to research available broadband options and set up service with a new ISP. How do you reboot your Optimum cable box? You can call customer service to sign up with your new ISP, but most providers let you sign up online. All rights reserved. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. Please give us a little more information to finish your order. Service contact options seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location remote you! Back your at & T internet, at & T internet, or U-verse TV equipment charges... Optimum offers customers several bill payment options for your convenience hesitate to contact us, home / /. Can say & quot ; new customer & quot ; or press.! Along with contact information for many providers, below you have further questions, give our award-winning service! 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