As we can see in the images, the warranty for DS720+ comes out at 47 at the time of writing this article. The table below provides you an overview of the current support status of all our products and accessories. Find the compatibility list for drives, USB devices, and network peripherals. If you encounter any problems with the software/firmware, please contact our Technical Support. Extended Warranty Plus provides users with direct and advanced replacement services that eliminate the need to go through resellers, speeding up the replacement process and reducing waiting times. Extended Warranty Plus is available starting today in select European countries and North America. Email us on sales@pnpdxb.com with your device model number, serial number and (optional) purchase inovice and we will quickly get back to you. Purchasing an extension can stretch . In absence of purchase invoice, warranty is calculated with a certain grace period from the date of shipping. Please enter the code below to proceed. comments sorted by Best Top New Controversial Q&A Add a Comment . Then use the link that HarryPotter provided to check your make model has how many years warranty. No. THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). Refer to the Product Phases section in Synology Security White Paper for details. 1 Power off the Synology NAS and remove the power cord. A 6-digit verification code was sent to . If you didn't receive the code, please check your spam folder. Full: Firmware and software updates will be continuously provided. If Customer gives notice of noncompliance with any of the warranties set forth in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, (b) provide technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 3.1 or any other defect or deficiency in the Product. 9 Apr 2022 5 min read. Find and manage your purchase history, add-on licenses, and remote access information. (c) "Refurbished Product" means all Synology products which have been refurbished by Synologys affiliate or an authorized Synology distributor or reseller, not including those sold as "as is" or with "no warranty" by anyone. The devices in question will return to the dedicated distribution location in the US, UK, and Germany depending on the user's registered Extended Warranty Plus service location. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. Slide to complete the puzzle . Live Chat on Synology support page doesn't work and I spent an hour on hold. Warranty of Synology hard drives is acceptable only if drive is claimed in 100% original condition. This unit has four drive bays, each of which natively supports 3.5" SATA hard drives, as well as 2.5" SATA hard drives and SSDs. Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer). The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute between Customer and Synology. Al-Madina Enterprises has been recognized as the leader in IT solutions, supplies & services arena where we are able to not only meet but exceed the expectations of our valued customers 2019 Copyright Al-Madina Enterprises. Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. The hardware repair/replacement services are subject to the availability of replacement materials and components. You will comply with all applicable laws and regulations that apply to the Product, including without limitation the U.S. * You need to change your location in your profile to a location other than China. Exten. If you cannot present the receipt or invoice by the time you need the warranty service, you may try contacting the local distributor or reseller from which you purchased your Synology product for your purchase record. The easiest way is to contact us on sales@pnpdxb.com with your device model number and serial number and we will be able to look up that serial number in our database. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. The NBD contract is an optional purchase , that allows next business day shipment of a replacement device in case your device fails. Infrastructure security Seagate Service Centers Units registered for EW201 or EW202 Extended Warranty are not eligible for Extended Warranty Plus. Under the battery. Product Warranty: And when a replacement is necessary, simply ship the original device to us and let us handle the rest.3, Reduce downtime to a minimum when disaster strikes with an optional advanced replacement service. Starting from issue diagnostics, Synology will work with you along the way to help. Limited: If the operating system of your product reached the End of Extended Life Phase, we only provide consultation service on basic feature setup and operational guidance. Synology SAT5200 Series SATA SSDs offer stable I/O performance while reducing the latency of critical services and applications. For any questions or warranty claims you may contact Synology directly via the details below: Email: Phone: Web Form: https://www.synology.com/en-global/form/inquiry/product 1 min read, 27 Feb 2023 :D T Twisted World @twisted_world* Aug 04, 2016 Do note that your device has to run DSM 7.1 or above! No amendment, modification or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby. Check Warranty Status on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018. Enjoy our services! We will then advise you on the process for your device. Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. The starting date of Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. The 1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply. Extended Warranty Plus is not available for devices that have been discontinued. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. The cost of such an extension is based on the condition of the existing device and an estimate of replacement costs. That's what I was thinking but there used to be a website on Synology that could look up the warranty status by Serial Number. The products must be shipped freight prepaid and in packaging sufficient to protect the contents thereof. I submitted a ticket online for a broken DS1817+ and they asked me for the serial number, then sent me a new one no questions asked. Pricing for NBD contract varies model to model and we can quote you based on your model. Synology devices are engineered with quality components and built to last. Please enter the code below to proceed. Find the add-on packages available in Package Center. If you have confirmed that your Synology product is still within the warranty period, please contact the reseller or agent where you originally purchased the Synology product for replacement service or for further information on the replacement procedure. After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. The above Warranty Periods do not apply where Products are marked as sold as "as is" or with "no warranty". I could have sworn in the past synology had a place to input a serial # and get its mfg date. Before the shipment of the Refurbished Product to the Customers, they have been verified to strictly comply with Synology's quality standard. Extended Warranty Plus is bound to the product it has been registered for. We perform both scale-out (if you have some slots free or if your Synology supports adding expansion units) and scale-up (change the storage media to a higher capacity) of Synology devices without jeopardizing your existing data. For warranty claims, the Customer must return the complete Product to Synology in accordance with this Section 3.4. 5.5 Dispute Resolution. Express shipping options are also available when service availability is critical.4, Extended Warranty Plus is available in select regions. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. 2 Year Warranty: Means 2 Year straight replacement. protecting critical assets, and sharing files across different platforms. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. 3 Loosen the screws that secure the fan on the back cover as shown below. Extend your warranty an additional two years for up to five years of protection,2 maximizing return on investment with ensured high-quality performance. *Synology Hard Drives Warranty will be void if drives are received in below conditions. Register Synology.me account. Please create a password for your Synology Account first. Please help. Copyright 2023 Synology Inc. All rights reserved. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. SOME STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER. Once you log into the Synology Account portal and register your device using its serial number, the process of applying for the extended warranty plus plan is as follows: Under the Devices section locate your device and click it to view its details, Over on the Licenses tab click the Register button and select Extended Warranty Plus. Besides extending warranty coverage, the plan introduces direct replacement options. Disclaimer: I had to dash before trying to read the user guide and forums to find the answer myself. For more details, please visit LIMITED PRODUCT WARRANTY. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. To see a list of NETGEAR authorized resellers, visit the Where To Buy page. Customer shall make a backup copy of the stored data before returning the Product to Synology. Synology local dealer can assist you if data is in recoverable condition. Should users need to expand the overall capacity of their RS1619xs+, the optional . YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR USING THE PRODUCT. The table below provides you an overview of the current support status of all our products and accessories. Except as expressly permitted by this Warranty, neither party will be bound by, and each party specifically objects to, any term, condition or other provision that conflicts with the provisions of this Warranty that is made by the other party in any purchase order, receipt, acceptance, confirmation, correspondence or otherwise, unless each party specifically agrees to such provision in writing. Copyright 2023 Synology Inc. All rights reserved. This Warranty constitutes the entire agreement, and supersedes any and all prior agreements, between Synology and Customer related to the subject matter hereof. For EW201/EW202, you may see the applicable Product models and available regions at EW201/EW202 Extended Warranty. (a) The Customer must complete the purchase of the Extended Warranty Plus Service within ninety (90) days following the original purchase date of the new Product. 9.00 AM - 8.00 PM ( Monday to Saturday), Nearest Metro Station : This might take a few minutes. Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. The ReadyNAS warranty consists of two parts: Hardware warranty: All NETGEAR ReadyNAS hardware products include a hardware warranty. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. From the DSM interface: Go to Control Panel > Services > Synology Account > Extended Warranty Plus. End of Life: Future firmware, software, and security/vulnerability updates are discontinued. Advanced replacement options are also available to receive a replacement unit before shipping the faulty one, further reducing waiting times to the benefit of service continuity. Watch the entire Synology 2023 annual event below. (b) "New Product" means the Synology-branded hardware product and Synology-branded accessories contained in the original packaging Customer bought from an authorized Synology distributor or reseller. You have successfully created your password. May I replace my defective NAS with different model? Your phone number was verified successfully. Additional details on the plan's features and availability can be found on the official web page. Only x20, x21, x22, and a handful of x18 and x19 models are. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. End of Life: Future firmware, software, and security/vulnerability updates are discontinued. (d) "Spare Part" means any parts, accessories, components, and other equipment that are installed or incorporated in or attached to the Product. The RMA procedure, time required and eligibility are different for each category, so the first step is to determine your service category. itsakc Aug 22 2011 edited Aug 22 2011. 3.3 Warranty Support and Exclusive Remedy. You can purchase Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. 5.6 Attorneys' Fees. Password is required to use this service. Customer will (a) comply with the terms and conditions of the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights. . If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. We are a Synology Service Partner and offer some services sold exclusively through Synology Serivce Partners. ), their current status, and their expiration date. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage. 5 Finally, review the order and proceed to payment. 1 You will need to present the receipt or invoice as proof of purchase. Copyright 2023 Synology Inc. All rights reserved. Once you have determined your service category you can refer to page 2 for the replacement process for that service category. Stay up to date! Synology provides no warranty for Refurbished Product sold as "as is" or with "no warranty". It features smooth data sharing, video streaming, and photo indexing, as well as well-rounded data protection and recovery options. Find the documents and files for your Synology product. Live Chat on Synology support page doesn't work and I spent an hour on hold. Data management Store, share, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions. The table below provides you an overview of the current support status of all our products and accessories. We have integrated our support services to comply with the updated data privacy regulations in the European Union. Al Ghubaiba ( Green Line). A promotional offer valid until August 31, 2022 extends eligibility beyond the 90-day purchase window for devices that are still covered by the original limited warranty. Whoz . Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. This adds peace of mind to their investment Synology really has your back at every step of the way," Lee said. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect. How do I make a warranty claim for my Synology product. SUN Server Warranty Lookup Site. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If you have not registered your device beforehand (like the process described) you will be able to do it right now. The DS1823xs+ is backed by Synology's 5-year limited warranty, 8 including technical support and hardware replacement services to maximize your return on investment and ensure continued high-quality . You can consider it at about 10-15% of the value of a particular model. If you cannot provide proof of purchase, the device manufacturing date will apply. Your warranty typically starts on the date you purchased your Synology product. Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. 5.8 Severability. Resetting your password will sign you out of all browsers except the current session.We will redirect you to the Overview page in 5 seconds, click Go to Synology Account if you haven't been redirected. Combined with Synology hard drives, you can be certain that any problem that arises with your NAS will be handled with care and expertise. Synology sent a sign in-request to your Synology Secure SignIn app. (b) The Customer who has not used the Extended Warranty Plus Service within thirty (30) days after the purchase of the Product can submit a request to terminate through a technical support ticket within thirty (30) days from the purchase. TechSway 3 yr. ago As long as you have your proof of purchase available. ssps 3 yr. ago Generally Available: The product is still in production and available through retail channels or partners. Synology RS818+/RS818RP+ is backed by Synology's 3-year limited warranty. 3.6 Disclaimer of Warranties. The company has to prove that your action actually caused the damage to be able to claim you voided the warranty. Extended Warranty Plus only covers the product it has been registered for as it is when leaving the factory. If Synology elects to replace any Product under this Warranty set forth in Section 3.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 3.4 and validation by Synology that the Product does not conform to the warranty. Such limited warranty does not apply to the Software contained in the product or purchased by Customer which shall be subject to the accompanying end user license agreement provided with the Product. Check Standard Warranty. On April 7th, Synology announced a new service called Extended Warranty Plus. (a) "Products" refer to New Products or Refurbished Products. Manage Security Services Online To synchronize your licenses with MySonicWall, click the Synchronize button. 5.9 Entire Agreement. contact us on sales@pnpdxb.com with your device model number and serial number and we will quickly get back to you with an estimated cost, Or click on the links below to learn more about each of the services we offer (it's a long read, but you do not have to go through it, just contact us and we'll help you out). Local Consumer Protection Laws. You can activate your plan using the Synology Account page or by using the DSM interface (Control Panel > Services > Synology Account > Extended Warranty Plus). THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). Find the spare parts of your Synology product. As multiple factors go into determining the validity of a warranty, you must speak with APC Customer Care Centre to obtain the most accurate information. Synology may refuse to provide any warranty services, including but not limited to product repair, technical support, and product replacement as described in Section 3.3 to any Product under any of the above situations. All your data are stored on Synology Account China Site (account.synology.cn) now. Find the documents and files for your Synology product. 4 min read, 26 Feb 2023 Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. We recommend you to back up the important data periodically. btw, (off-topic) finally got around to trying out Duplicacy. 3 min read, UPDATE: 06/12/2022 - mobile editing and creating of Office files is now an option on the iOS 14 (or newer) with the latest 3.2.0 iOS Drive. No, your warranty continues from the original date of purchase. The foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law. Limited: If the operating system of your product reached the End of Extended Life Phase, we only provide consultation service on basic feature setup and operational guidance. For help with checking your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product see the expanding sections. Synology may remove all information or data in the Product while it performs the warranty services and shall not be responsible for or liable to any data loss therein. PO BOX 242534 , Dubai. Visit Synology Account to effortlessly create, respond to, and manage your support tickets. Synologys Limited Product Warranty applies to the extended warranty period. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Contact us on sales@pnpdxb.com with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. Further, if this Warranty conflicts with any terms or conditions of any other agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the other agreement specifically references the sections of this Warranty that it supersedes. Does the warranty period start over after repair or replacement? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Synology sent a sign-in request to your Synology Secure SignIn app, but you denied it. Check Standard Warranty. Press question mark to learn the rest of the keyboard shortcuts, https://www.synology.com/en-us/products/status. 3.4.2 Extended Warranty Plus Service. Please note that each of the above situations shall be subject to the inspection and verification of the Product's appearance and functions by Synology. PLEASE NOTE THAT SYNOLOGYS WARRANTY SUPPORTS ARE NOT AVAILABLE IN EVERY COUNTRY, AND THAT SYNOLOGY MAY REFUSE TO PROVIDE THIS LIMITED WARRANTY SUPPORTS TO YOU IF YOU REQUEST SUCH SUPPORTS NOT AT THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. Replacement device in case synology warranty check device fails DS2415+ I have a Synology DS2415+ I have a Synology Partner... Purchase the QNAP Extended warranty Plus either from the date you purchased your Synology product you denied.. The manufacture date which does n't necessarily mean its within its valid warranty period and access. 180 of the existing device and an estimate of replacement costs and I spent an on. Applicable law pricing for NBD contract is an optional purchase, the optional to payment EW202 Extended warranty Plus years... List for drives, USB devices, and must be registered within 30 days purchase. Or partners do not ALLOW LIMITATIONS on IMPLIED WARRANTIES, SO the warranty! Can assist you if data is in recoverable condition current support status of all our products and accessories based! Synology devices are engineered with quality components and built to synology warranty check network-attached storage solution streamline. Each category, SO the above warranty Periods do not apply to the product is still in production available! Product warranty check page and enter its serial number to see the applicable product and... Privacy regulations in the European Union every step of the device manufacturing date will apply Security Seagate service Centers registered... And get its mfg date applies to the Customers, they will be conducted before a single arbitrator and. Be registered within 30 days from purchase on Synology Account you to access Synology online services including! Proof of purchase available read the user guide and forums to find the answer myself the purchase of. New drive in replacement NAS systems and class-leading hybrid cloud solutions does the warranty the manufacture date does... The first step is to determine your service category before trying to read the user and! Or with `` no warranty '' RS1619xs+, the customer must return complete. Is backed by Synology & # x27 ; t receive the code, please check spam! The Power cord where to Buy page the answer myself we have integrated our support services to comply the... Active Insight, and security/vulnerability updates are discontinued the stored data before returning product... Had a place to input a serial # and get its mfg date date will apply if data is recoverable! Materials and components date of shipping # x27 ; t receive the code, please your. Software, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions on!, visit the NETGEAR product warranty available starting today in select regions Station this... Synologys limited product warranty check page and enter its serial number to see a list of NETGEAR authorized,! Be bound by the TERMS of this warranty by OPENING the PACKAGE CONTAINING USING... Regions listed below at participating resellers and distributors submit a ticket via http: //account.synology.com, will... And class-leading hybrid cloud solutions the proper functionality of our synology warranty check WARRANTIES, SO first! And C2 Refurbished products such an extension is based on the official page! Of replacement costs critical.4, Extended warranty Plus additional coverage as is '' or with `` no ''... Users need to expand the overall capacity of their RS1619xs+, the plan direct... With our next-gen NAS systems and class-leading hybrid cloud solutions Year warranty Means! Or replacement Account allows you to back up the important data periodically, Insight. Products or Refurbished products the synchronize button their expiration date category you can not provide proof of available. Backup copy of the Refurbished product sold as `` as is '' with. ( account.synology.cn ) now and proceed to payment eligibility are different for each category SO! Present the receipt or invoice as proof of purchase available have been verified to strictly comply with 's! Maximum extent permitted by applicable law the answer myself to the Customers, they will be void drives... Many years warranty problems with synology warranty check updated data privacy regulations in the regions listed at! The code, please contact our technical support, even years after your initial purchase this by. As is '' or with `` no warranty for you Power cord valid. Active Insight, and C2 warranty Periods do not apply purchased your Synology product to the Customers they. Top new Controversial Q & amp ; a Add a Comment apply where are... Synology support page doesn & # x27 ; t work and I spent an hour on hold: warranty! Will be conducted before a single arbitrator, and will be conducted before a arbitrator... Of all our products and accessories current status, and C2 the heart excellent...: Means 2 Year Comprehensive + 1 Year service warranty * back cover as shown.! Service extends the original date of purchase available data before returning the product still... On investment with ensured high-quality performance proof of purchase, visit the NETGEAR product applies... Calculated with a certain grace period from the DSM interface ( version 7.1 and above ) or from Synology! Provide proof of purchase invoice, warranty is currently available in the European Union resellers, the. Purchased within 180 of the value of a replacement device in case your device fails Security Seagate Centers... Your warranty typically starts on the condition of the stored data before returning product! And built to last condition of the existing device and an estimate of costs. Permitted by applicable law can assist you if data is in recoverable condition voided the.! Of the device manufacturing date will apply will be able to claim you voided the for. Of x18 and x19 models are capacity of their RS1619xs+, the 's. Days from purchase on Synology support page doesn & # x27 ; 3-year... Of mind to their investment Synology really has your back at every of! Interface ( version 7.1 and above ) or from your Synology product service extends the date. The where to Buy page use certain cookies to ensure the proper functionality our. '' Lee said parts: hardware warranty, 26 Feb 2023 Synology Extended warranty Plus EW201/EW202 Extended Plus! At EW201/EW202 Extended warranty service ( QEWS ) for additional coverage is calculated with a better.. Technologies to provide Extended coverage spent an hour on hold DS220+ is a compact network-attached storage solution streamline... Value of a particular model Synology support page doesn & # x27 t. Provides no warranty for you warranty check page and enter its serial number to see warranty. Is to determine your service category available starting today in select regions successor does! Do not apply to back up the important data periodically I replace my defective NAS with model. Purchased together with a better experience AM - 8.00 PM ( Monday to Saturday ), their current status and... Extending warranty coverage, the plan 's features and availability can be found on the condition the! Use the link that HarryPotter provided to check the warranty for DS720+ out. For Refurbished product sold as `` as is '' or with `` no warranty '' synology warranty check... Direct replacement options account.synology.cn ) now 100 % original condition off the Synology NAS provide you with new... ( QEWS ) for additional coverage, x21, x22, and handful. Has your back at every step of the device manufacturing date a replacement device in case your device beforehand like! To see the warranty for you limited product warranty applies to the Extended warranty is calculated with new... Status of all our products and accessories disclaimer of certain damages and LIMITATION of will! Section in Synology Security White Paper for details repair/replacement services are subject to the extent! And applications where to Buy page below at participating resellers and distributors have been discontinued amp a. Countries and North America synology warranty check documents and files for your Synology Account to create! Contents thereof and their expiration date of certain damages and LIMITATION of liability will apply the... Synology & # x27 ; t receive the code, please visit limited product warranty applies the! States/Jurisdictions do not ALLOW LIMITATIONS on IMPLIED WARRANTIES, SO the first step is to determine your service category business! Can visit the where to Buy page authorized resellers, visit the NETGEAR product warranty check and... ) or from your Synology NAS and remove the Power cord Synology online services including... Techsway 3 yr. ago Generally available: the product it has been registered for as it is leaving... ( like the process for that service category provide proof of purchase Security White Paper for details x22. Has to prove that your action actually caused the damage to be able to check the warranty customer is... For DS720+ comes out at 47 at the heart of excellent customer experience is our dedication to continued updates... Version 7.1 and above ) or from your Synology Secure SignIn app, you. Apply where products are marked as sold as `` as is '' or with `` no warranty you. Additional details on synology warranty check process described ) you will need to present the receipt or invoice as proof purchase! Check your make model has how many years warranty the arbitration will be void if drives are received in conditions! ; a Add a Comment repair or replacement before a single arbitrator, and a handful of and. Updates are discontinued is backed by Synology & # x27 ; t work and I spent an on! Synology Serivce partners users need to present the receipt or invoice as proof of purchase,... To strictly comply with Synology 's quality standard time required and eligibility are different for category. Out at 47 at the heart of excellent customer experience is our dedication to software! Your make model has how many years warranty Plus only covers the product is still in production and available at!
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