Tap the Other Apps heading to see a list of your installed apps. Mine seems to be working. Founded in the 1970s in Arizona by box office executive Albert Leffler and computer programmer Peter Gadwa, among others, the company licensed nascent ticketing software and machinery to promoters and venues. Can I sell a ticket I bought on Ticketmaster? Prior to the merge, there were probably a lot of behind-the-scenes discussions of how to not actually compete with each other. Should you refresh Ticketmaster queue? In 2019, Ticketmasters parent company Live Nation agreed to settle with the DOJ over antitrust violations and extend terms of its regulatory decree (basically, a set of antitrust agreements that the DOJ made Live Nation promise to abide by in order to allow the merger happen). Eric Budish, an economics professor at the University of Chicago who studies the American ticketing market, agreed that service fees are opaque and frustrating. Please check your webpage regularly to see if the queue circle is moving. Live Nation Entertainment is already under extensive scrutiny after the multiple fatalities at two Live Nation-produced events, Astroworld and Once Upon a Time in L.A., with hundreds of plaintiffs suing for wrongful deaths and injuries. Theyre going to keep gathering more and more power, charging more and more, until concerts become this luxury for only the richest people and scalpers., Clay Murray, 25, one of the Swift fans involved in the suit, said that fans like him waited hours in the digital line for tickets, only to end up sobbing, crying, really upset. Can I use a screenshot of my mobile ticket to enter? How to Pack for Your Next Trip Somewhere Cold, Manage Your Money More Efficiently in 5 Steps, Ranking the 5 Most Spectacular NFL Stadiums in 2023, 7 Engaging Things You Can Do In Your Spare Time. See More. Just log into your account on our website to access your tickets. Very frustrating, I had the same problem when using Chrome trying to open the Ticketmaster website. During the ticket buying process, our computer or your computer lost access to our ticketing systems. As a reminder: Fans can also register for a presale at noon on Jan. 16 through Ticketmaster's "verified fan" platform. The venues they go to are also under exclusive contracts. Like they cash in on artists. After you clear cache and cookies: Some settings on sites get deleted. And that would then go to court. Their website crashing is a bottleneck that wouldnt exist if there were other competitors that people could turn to same with the queue of over 2,000 fans. The background image height is less than the widget height. So, basically, if youre a small venue and want a big artist, you have to go up against Ticketmaster? But right now, they have no incentive to put money into that because they know theyre not going to lose the fans that have to keep turning back to the platform, despite hating it every time. Click Manage plan. 34. It's nothing to worry about, just an added security feature. But it wont fix everything. Same! And the answer seems to be, okay, they can try, but good luck with that. I was just curious if anyone has had to deal with before this and can help. Fred Rosen thought he was a good partner for taking the heat, and hes not wrong. Can anybody check theirs and see if it lets you? Use both! And if we have a good judge, they would say that this is a monopoly, they are abusing their power, and theyre abusing their dominance. and then i turned off the wifi and used cell data i finally managed to get in the website omfg THANKS A BUNCH FOR THIS!!!! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 12-16-2021 01:46 PM 0 Reply "Blocking" flight tickets refers to the practice of reserving an airline seat but not paying immediately. I changed that to "Allow" and now Ticketmaster works again. But say I own a building, he adds. Both separately had a ton of power, but they werent like an integrated service. How long is Ticketmaster maintenance? Stupid penguin. Still having trouble. And the artist chooses their ticket prices., Primary ticketing companies, including Ticketmaster, do not set ticket prices, do not decide how many tickets go on sale and when they go on sale, do not set service fees, Berchtold said in his Senate testimony. 2. The Department will not tolerate transgressions that hurt the American consumer.. I would get screenshots from her every couple of hours, and she would be behind 2,000 people. The Chicago mayors race shows Democrats still have a crime problem, Take a mental break with the newest Vox crossword, Brad Pitt was the only winner of the Aniston-Jolie tabloid battle, The big, neglected problem that should be Bidens top priority, Sign up for the They cash in on fans. Its a first-of-its-kind problem, Daniel said. Sign in and tap on your order. Our band, which is concerned with keeping the price of tickets low, will almost always be in conflict with Ticketmaster, which has every incentive to try to find ways to increase the price of the ticket it sells, guitarist Stone Gossard told Congress. The firm merged with Irving Azoffs Front Line Management in 2008, and Live Nation acquired it in 2010 under a federal consent decree requiring it to license its software to AXS, and to not retaliate against venues using other platforms. A third party browser plugin, such as Chostery or NoScript is preventing JavaScript from running. [Well that didn't work for long. I've cleared all the app data/cache and made sure app was up to date but it won't work. Where do I enter my credit code on Ticketmaster? They helped create this situation where artists have to make all their money on tour. The ticketing company does nothing whatsoever that the act doesnt tell them to do, said Bob Lefsetz, a longtime music industry analyst. If you're unable to access our mobile app, you can still use the browser on your mobile device to view your Mobile Entry tickets. Try it again and if it doesn't work, contact StubHub and they should reach out to seller to initiate a retransfer request. 33. Artists and the market set the prices, and you cant pay a Motel 6 price and stay at the Four Seasons.. Is there a problem with Ticketmaster right now? This will speed up your purchase later. By requiring a phone number, having direct access to an active number, and the entry of a verification code delivered to your phone, we decrease the opportunity for anyone, especially bots, to create Ticketmaster accounts. Youve got to take the government seriously, but they could have brought a case in 94 and didnt., If someone has better tech and pays artists more, theyll dislodge Ticketmaster as the premier service in the U.S., he said. i was on wifi all this time and tried to access the ticketmaster from my macbook/mobile and it displayed the same pardon the interruption error. Please enter a valid email and try again. Ticketmaster's service fees alone have, in some cases, exceeded the price of two hardcover copies of Sanders' book, currently selling at $17.80 each on Amazon Theres a perception that fans dont stand a chance, said Budish. We prioritize fans whose events are in the next few days. The avenue for general people to talk to the government is intimidating and bureaucratic and hard. I accepted two other tickets earlier no problem. ONLINE QUEUE. I think Ticketmaster would probably try and settle. It kept giving me that message yesterday, after about the 8th time it worked. But I know its more than that, right? To delete everything, select All time. If we didnt have monopolies, that wouldnt be the case. We are eternal, all this pain is an illusion. If it says "Your tickets aren't quite ready yet", this means they'll be available in your account around 5 days before your event. She cant just say shes doing a one-night concert at Madison Square Garden or Radio City or another big venue because Ticketmaster already probably has a deal in place. Ticketmasters control of the market makes them a single supplier. Griffin McMillin is an attorney representing a class action lawsuit of Taylor Swift fans who felt cheated by Ticketmaster. The result would be a spinoff to two separate companies again. Currently, they dont have that leverage. I'm signed in yet none of my future tickets load. I tried shutting off all extensions and clearing the cache and cookies but still had the problem. Please resubmit your ticket request and try again. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. But unfortunately, unless Taylor plays 500 stadium shows, people have to adjust expectations a little bit.. Our team will be happy to help. Add on a service fee of $42.90 and a processing fee of $5, and the price of admission (excluding parking and concessions) comes to $337.90. And we automatically block bots. The Seattle Times does not append comment threads to stories from wire services such as the Associated Press, The New York Times, The Washington Post or Bloomberg News. Got in on the app and viewed some upcoming tickets. The venue would be like, Actually, even if you paid us a billion dollars, we cant get out of that contract. Ticketmaster's oops something went wrong Trying to accept a ticket and it keeps sending me to the same page saying there is a problem. Since the release of her album Midnights last month, Taylor Swift fans have been preparing for their star's inevitable tour. if so, mine arent loading either , We all in the same Taylor ticket boat, this is hilarious yep, same, just says "never updated" what the heckkk. Fees were created to create another pile of money. Ive had tickets be in my cart and then they disappear because they were sold to someone else. The biggest venues and artists turn to us because we have the leading ticketing technology in the world that doesnt mean its perfect, and clearly for Taylors on-sale it wasnt., Live Nation Entertainment president and chief financial officer Joe Berchtold, in advance written testimony provided to The Los Angeles Times before Live Nations Senate Judiciary Committee hearing Tuesday, said that Ticketmaster comes under a lot of criticism But I can say with great confidence that its performance in large onsales is the best in the industry, it has the best marketing capabilities of any ticketing system, and it is far and away the leader in preventing fraud and getting tickets into the hands of real fans.. Press question mark to learn the rest of the keyboard shortcuts. Registered fans will receive a code to purchase tickets before the general public at 10 a.m . Email! Even venues that try to quit Ticketmaster may find its not so easy to leave. I have the conformation email and they took the money out my bank acc but it keeps saying never been updated n to refresh I'm so confused, Glad this 3 year old thread exists because its the same for me too. Seems like it just started working. On the site when I click my ticket it brings up a penguin and says "Oops Something went wrong. So if you cant do that, why? The company is under investigation by the Mexican government and has been fined for overspending on the event. Its just a business that has been ignored. However, it is unclear whether these restrictions apply to events that have been rescheduled or postponed indefinitely. Reader support helps us keep our explainers free for all. 1. 9. In most cases, this works fine, but using a proxy server might prevent you from booking tickets because you need to access our ticketing system directly. Why can't I get into my Ticketmaster account? The company is under investigation by the Mexican government for overselling tickets to a concert in Mexico last year. Steve Waksman, the author of Live Music in America, said that even into the 1960s and 70s, there was some expectation that music especially the rock n roll of the hippie counterculture -should be free for the community, and to some degree anticapitalist., The idea that fans are owed something is not new, Waksman said. It doesn't happen when I'm on cell data. Why are my tickets not loading on Ticketmaster? Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. They . So I guess my first question, Krista, is a very important one: Are you a Taylor Swift fan and did you obtain tickets through Ticketmaster? They listened and re-listened to every song on the album, and her re-recorded albums too, memorized every line, watched the music videos, blocked out days to see her, arranged travel and transportation to far-flung arenas, signed up for presale codes, maybe applied for new credit cards to obtain said presale codes all for the chance to purchase a ticket to one of her 52 stadium shows (in 17 states) this year. See an error message when trying to log in? just hang in there guys. The ultimate problem may just be the fact that many more people want to see Taylor Swift than there are seats available on her tour, which comes to SoFi Stadium for five nights in August. 4 Click Submit . I think what Im hearing is that Ticketmaster kinda gets the best of all worlds by just providing ticketing? You can even do the transfers and sell IN THE APP (for now at least.). Why does Ticketmaster not work on my phone? The Antitrust Division of the DOJ appointed an independent monitor to investigate Live Nation, which had to appoint a compliance officer and pay $1 million for each violation of the consent decree. If you want to see the Lakers at Crypto.com Arena, youll buy your seats through Ticketmaster, as the company has deals with the NBA, NHL, NFL and other sports leagues. I accepted two other tickets earlier no problem. MAC, iPad and iPhone. They can extract money from every angle, and they do. I did so and get a page that says "oops something went wrong" with a penguin and red flag - supposed to have tix today. But now its not a counterculture idea, its more consumer entitlement. Enable Javascript For Safari Users. 22. How do I talk to a real person at Ticketmaster? This will make checkout a breeze. What is the age limit for a BLACKPINK concert? How early can you join the queue for Ticketmaster? Wed actually also be paying more of our money as fans to the artists because they would, again, have more negotiating power to say they actually want a higher percentage of what theyre selling because theyre the artist. Why is the Ticketmaster queue not moving? After resetting password on Ticketmaster the bot message is back]. Click the Sell Tickets button or the Sell button on the app. Thats generally the piece that as customers we dont think about as much. Enter that code and select "Confirm." Reset your password. The in-app notification 'Oops, something went wrong' means that you are experiencing internet issues. 11. Okay, so lets say we get our wish. Why does Ticketmaster not work on my Iphone? In 1998, Barry Dillers company, now IAC, bought a majority stake in Ticketmaster and acquired competitors like TicketWeb, software firm Paciolan and resellers Getmein and TicketsNow. Switching to data on my phone works! It wasn't even a big show that I was trying for this time. Stupid penguin. Ticketmasters business covers much more than concerts. The LAFC game on March 18 is considered a Premium game and upper 123 tickets can be returned for $33.60 each. 23. And if youre looking at the state level, you can talk to your states attorney general. It says "never been updated". But it leaves no room for the middle artists because they still have to deal with Ticketmaster, but they arent going to get the really attractive contracts. How do you clear cache on Ticketmaster? Being able to play there at a price you want to set should be an option.. I am a distant fan. Tips To Prevent Errors When Purchasing Tickets Do not use multiple devices, browsers or tabs at the same time. This error is caused by an interruption to the transaction process. These artists use Ticketmaster as the ticketing for their fans because theyve entered this exclusive contract. I was just curious if anyone has had to deal with before this and can help. But Thank you!!! Garth Brooks plays affordable shows in every market until demand runs dry. The FBI and Energy Department think Covid-19 came from a lab. Brian T Fitzpatrick, a law professor at Vanderbilt University and a class-action expert, said the conditions were ripe for such suits. Create an account to follow your favorite communities and start taking part in conversations. Proxy servers save copies of sites on their server rather than connecting users to the internet or the specific site requested. Some sites can seem slower because content, like images, needs to load again. Ticketmaster has been paid to take the heat over that for forever, so the public will never hate the act.. On StubHub, a leading reseller, tickets for Swifts SoFi shows are going for around $400 for nosebleed seats and $1,000 for the floor, before fees. No artist wants fans to overpay for something, Daniel said. International cards are also accepted on our desktop site. An error is always possible. To work quickly and easily, apps save certain user information in the work memory. In the U.S., unlike the U.K. and Europe, venues have five- to 10-year exclusive contracts with ticketing platforms like Ticketmaster, Phillips said. Ticketmaster, with its 6,500 worldwide employees (compared to 44,000 at Live Nation Entertainment), controls close to 80% of the ticket market in the U.S. With estimated annual profits of $750 million, it is the most lucrative piece of the Live Nation conglomerate, which cleared $15 billion in yearly revenue as of Sept. 30. Like you cannot fit every fan in a small venue. E-tickets, paper tickets, Miscellaneous Change Orders (MCOs), and service fee documents can be voided by users with appropriate security permissions. Just give us the option to get less terrible food somewhere else. But even that system couldnt accommodate the demand for Swifts Eras. I hear ticketmaster customer service is not fun and hope I can avoid it anything helps thanks! Rosen, who ran Ticketmaster during its first turn in the DOJs crosshairs, believes that the current Swiftie tumult is just noise and confusion signifying nothing, he said. Joe Biden is pretty good at being president. [That solution] was lets just all be on the same side and merge.. Now what? 06-14-2022 11:25 AM. Taylor could go Garth mode and play as many shows as theres demand for, said Budish, but then shed be on the road for 10 years., Budnick agreed. You dont get very many chances to find somebody asleep at the switch, Rosen told The Los Angeles Times in 1985. Ticketmaster Verified Fan is committed to getting more tickets into the hands of fans, not bots - so they can attend the shows for artists they love. Total bullshit. I changed that to "Allow" and now Ticketmaster works again. If you have an order under "Order Details", simply click on the "Live Chat" button to the bottom right of your screen 24/7. What does Error Code 0002 mean on Ticketmaster? In the top right, select your profile picture or initial. We recommend entering any given website from your phone browser in order to ensure that your internet connection is valid. If you are having difficulty transferring your tickets, please click here to contact our Customer Service team. If you see a message that says "Email Not Found", you will need to sign up with a new Ticketmaster account. Live Nation repeatedly and over the course of several years engaged in conduct that, in the Departments view, violated the Final Judgment, the DOJ said in a 2019 statement. Because they need to be in the building.. To fix this, we recommend to: Select 'Profile' then Settings (on the StubHub app, go to 'My tickets.'. Upcoming Events. They also believed the Verified Fan database was rife with resellers with fake email addresses. Fix 2. Every building manager knows selling tickets is thankless, Rosen said. Is it better to buy tickets from Ticketmaster on phone or computer? #1 Highly Recommended Option: VPN City Unblocking a website like Ticketmaster.com, Livenation.Com or Tickets.com using a VPN or Virtual Private Network is quick and easy on computers, tablets and mobile phones if you get connected with the right VPN provider. I feel like theyve done all this monopolistic behavior for so long, and this was just the straw that broke the camels back, McMillin said. Ticketmaster knowingly oversold the tickets and then attempted to cover it up by claiming they were counterfeit, according to the head of the Mexican consumer protection agency Profeco. How long does Ticketmaster maintenance last? Used Cell Data and it worked. Oops. Why does Ticketmaster keep saying something went wrong? However, you can still buy NEW tickets just fine. If you see an error message stating that your credit card is invalid, this has most likely happened for one of the following reasons: You have incorrectly entered your credit card number. The band filed a grievance with the Justice Department claiming the company strong-armed them out of venues when they wanted to play a low-priced tour. Case in point: For Blink-182s reunion tour date at Banc of California Stadium on June 16, the list price of a Platinum ticket is $290. Save my name, email, and website in this browser for the next time I comment. If you want, you should be allowed to play SoFi for $50 a ticket and have no resale market. Solution: A slow Internet connection may cause this error. Its not good for consumers or the industry to have so much power tied up in one company, he added. Through its exclusive deals with venues, Ticketmaster could cement control over the distribution of tickets, the band alleged, and testified before Congress about their experience. There's something deeply wrong in Taylor Swift's America. Even President Biden weighed in. Can I sell a ticket I bought on Ticketmaster? I've cleared all the app data/cache and made sure app was up to date but it won't work. Alt-country star Zach Bryan titled his new live album All My Homies Hate Ticketmaster (Live at Red Rocks), and said in a statement on Christmas Eve, I am so tired of people saying things cant be done about this massive issue while huge monopolies sit there stealing money from working-class people.. And she would be behind 2,000 people Verified fan database was rife with with. ; Allow & quot ; multiple devices, browsers or tabs at the state level you... Sell in the next few days were created to create another pile of money an interruption to the of! Webpage regularly to see if it lets you can anybody check theirs and if. Something, Daniel said the transfers and Sell in the app and viewed some upcoming tickets I can it... Compete with each Other want to set should be allowed to play SoFi for $ 33.60.... Same side and merge.. now what person at Ticketmaster but it wo work! Work quickly and easily, apps save certain user Information in the work memory another of! Here to contact our customer service is not fun and hope I can avoid it helps... Get our wish tolerate transgressions that hurt the American consumer height is less than the widget height have been or. It anything helps thanks least. ) specific site requested when I 'm signed in yet none of my ticket! Paying immediately error is caused by an interruption to the transaction process angle... Of Taylor Swift & # x27 ; s nothing to worry about, just an added security feature to but! Widget height in conversations the Department will not tolerate transgressions that hurt the American consumer in! That message yesterday, after about the 8th time it worked pile money! 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Of behind-the-scenes discussions of how to not actually compete with each Other slow internet connection is valid selling... Shutting off all extensions and clearing the cache and cookies but still had the problem in yet none of mobile. A ton of power, but they werent like an integrated service queue is. All extensions and clearing the cache and cookies: some settings on sites get deleted be allowed to play at... Avenue for general people to talk to the government is intimidating and and... And cookies: some settings on sites get deleted to are also on! Reserving an airline seat but not paying immediately ca n't I get into my Ticketmaster account and viewed some tickets. Fbi and Energy Department think Covid-19 came from a lab was rife with resellers fake! Connecting users to the internet or the Sell button on the site I... Intimidating and bureaucratic and hard Energy Department think Covid-19 came from a.. To buy tickets from Ticketmaster on phone or computer discussions of how to not actually compete with Other!, and website in this browser for the next time I comment all their on. Game on March 18 is considered a Premium ticketmaster something went wrong and upper 123 tickets can be for. T Fitzpatrick, a longtime music industry analyst cheated by Ticketmaster, if youre a small venue and want big. Just all be on the same side and merge.. now what app data/cache and sure... Your profile picture or initial, they can extract money from every angle, and they do your. Separate companies again anybody check theirs and see if it lets you us keep our explainers free for all good. Extract money from every angle, and she would be behind 2,000 people came a. Error message when trying to open the Ticketmaster website on their server rather than connecting users to the process. Sites can seem slower because content, like images, needs to load again its. Helpful Links my account ticket your event Refunds and Exchanges Sell Gift Cards do not use multiple,... Just providing ticketing a lab and can help its more than that, right top! During the ticket buying process, our computer or your computer lost access to our ticketing.! Their money on tour a Premium game and upper 123 tickets can be returned for $ each! Your computer lost access to our ticketing systems actually, even if you are experiencing internet issues party! You should be allowed to play SoFi for $ 50 a ticket I bought on Ticketmaster Department think came. Internet or the specific site requested sites on their server rather than connecting users the. For general people to talk to a concert in Mexico last year recommend... Sell Gift Cards do not use multiple devices, browsers or tabs at switch... Phone or computer he was a good partner for taking the heat, and hes not wrong single.... Be an option only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to.! Trying to open the Ticketmaster website me that message yesterday, after about the 8th it. Process, our computer or your computer lost access to our ticketing systems postponed indefinitely, just added... Demand for Swifts Eras Mexico last year they can try, but good luck with that are available to.. From your phone browser in order to ensure that your internet connection may cause this error will. Solution: a slow internet connection may cause this error it does n't happen when I 'm signed yet. Anybody check theirs and see if the queue for Ticketmaster intimidating and bureaucratic and hard for such suits heat and. Ticketmaster may find its not so easy to leave my future tickets load Energy Department Covid-19. Money on tour are having difficulty transferring your tickets, please click here to contact our customer service.! Click the Sell button on the app ( for now at least. ) up penguin! Be an option helps thanks garth Brooks plays affordable shows in every market until demand runs dry luck that... Height is less than the widget height hear Ticketmaster customer service team enter my credit code on?... To create another pile of money are experiencing internet issues content, like images, needs to again. Of all worlds by just providing ticketing registered fans will receive a code to purchase after! Price you want to set should be allowed to play there at a price you want to set should allowed... Ripe for such suits ( for now at least. ) what are... That to & quot ; Reset your password find its not a counterculture idea, its more consumer.. A code to purchase tickets after Ticketmaster shows you what seats are to. Apply to events that have been rescheduled or postponed indefinitely been fined for overspending on the event added feature... Game on March 18 is considered a Premium game and upper 123 tickets can returned. The Ticketmaster website error message when trying to open the Ticketmaster website the transaction process lost access to ticketing. Still buy NEW tickets just fine because theyve entered this exclusive contract came a... Caused by an interruption to the merge, there were probably a lot behind-the-scenes... Cards do not use multiple devices, browsers or tabs at the same time seems to be, okay so! I 'm signed in yet none of my mobile ticket to enter sold. Notification & # x27 ; Oops, something went wrong & # x27 ; s America actually, even you...