The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. Booking Conditionsapply. Can I add any extra bags or sports luggage? Subject totheBest Price Guarantee Terms & Conditions. Booking Conditionsapply. Remember that a European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) only entitles you to basic state medical care in participating countries; it does not cover you for repatriation. WebChatbots automate workflows and free up employees from repetitive tasks. If you havent received this, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). If youre a British passport holder and youre visiting Morocco for tourism, you wont need a visa for stays of up to three months. If youre on a beach holiday, a transfer will be automatically included if you book more than 36 hours before travel. Cocktails, international drinks/brands, premium brands and fruit juices are not available unless stated. We pride ourselves on being a modern holiday company. These meals will be included in the price of your holiday and, for these meal times, it is likely that no other meal service will be operating. For information on your rights in case of flight delays, cancellations and denied boarding, please visit this page. Hotels with open-air restaurants may attract local birds and cats and although hotels do their best to discourage them, please dont feed birds or cats or other wildlife. This can take several hours, so youll need to be patient until clearance is given, but these types of checks rarely take place on departure. If youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on), you can get in touch with our team who will be happy to help with your query! Please ensure that you have a valid comprehensive travel insurance policy at the time of booking. WebOpodo & easyJet : A unique case of chatbots that collaborate | by Karim | Medium Write Sign up Sign In 500 Apologies, but something went wrong on our end. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team here. When you arrive at your hotel, you'll need to have your easyJet holidays booking documents ready, and everyone on your holiday will need to show their passport or ID card. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in. You can find out more about claiming EC261 compensation here, and expenses as a result of flight disruption here. You can make requests for your hotel when booking your holiday online. Alternatively, if you already have an easyJet holiday booking with an outstanding balance, login toyour accountusing the email you used to book and view your booking. To use our site, we recommend using the latest versions of Chrome, Firefox, Safari or Edge. Check your room descriptions carefully to see whats included. Check-in and check-out times vary at each hotel, but you'll usually be able to check-in mid-afternoon on your arrival. Prices are subject to change. If you have an easyJet holidays voucher that you want to put towards your holiday, or you want to apply a promo code, you can add this on our 'Holiday Extras' page when booking online. You can book a huge range of exciting tours and activities through our partner Musement. This includes payments required by you, and refunds that you would be entitled to if we subsequently cancelled your holiday. We'll need to let our transfer partner know and there may be additional costs to take these items. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. Find out the answers to the most commonly asked questions by selecting from the topics below. Booking Conditionsapply. If youre booking a room designed for a single person, it may be smaller and have different facilities to standard rooms. Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in ourbooking conditions, our usual terms and conditions apply for cancellation. Its important that you do give us the chance to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. If youre a British passport holder, you wont need a visa for stays of up to three months. If you arrive two hours or more after your flights scheduled departure, youll have to book a new flight. If you need to change the name of someone currently on your holiday booking, please get, Governmental advice and policy is subject to change at short notice and so you should keep checking the, It is your responsibility to ensure that you read, understand and act on the, Following the UK's withdrawal from the EU, you may need to take extra steps when travelling to a European destination. The Best Chatbots of 2023. Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier. Book your perfect package holiday now. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. You're able to cancel your holiday online and well return your deposit back to you as easyJet holidays credit - we'll refund any further payments to your original method of payment for your booking. When youre ready, click on save to close. If you think you've given us any incorrect contact details when booking your holiday, please contact our team who can look into this for you. Holidays subject to availability. Please ensure that any instructions provided at safety briefings prior to and during an excursion are adhered to. Save up to 100 is based on 1 adult and 2 children travelling on the same booking. Welcome chatbot. WebOur easyJet holidays chatbot can help you with a range of questions TRAVEL ADVICE & SAFETY To prepare for your trip abroad and find useful information about safety, health, If your baggage is damaged, lost or delayed during a flight, you must advise a member of our ground crew at the arrival airport as soon as you become aware of the issue. You can do this by: If youve been issued with a European Health Insurance Card (EHIC) before 1st January 2021, this will continue to be valid until the expiry date. If you have a gift card to redeem, youll firstly need to make sure youve logged into your easyJet holidays account. Get in touch with our team, Our easyJet holidays chatbot can help you with a range of questions. One easyJet flight from Iceland to the UK made a 360 turn over the North Sea to allow passengers on both sides of the aircraft to see the spectacle. Selected hotels do ask for a refundable deposit when checking-in. Quad bikes and Mopeds may look fun to drive but they are inherently dangerous and can leave drivers very vulnerable on the road. Please note this excludes infants (0-2 years) unless they have their own seat. Offer can be changed/withdrawn without notice. Make sure you get your passport stamped when entering Morocco. What types of transfers can I get on an easyJet holiday? You can choose the amount of credit youd like to apply from your existing balance. If you want to travel beyond the resorts of Sharm el Sheikh, Dahab, Nuweiba or Taba, or stay for 16 days or more, you will need to get a visa either in advance or else before travelling outside of the resorts. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (max 45 x 36 x 20 cm) and this must be placed under the seat in front of you. Prices apply to 7 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. . If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (45x36x20cm) which must be placed under the seat in front of you. If youve recently returned from your holiday and wish to make a complaint, please fill in our contact form with the necessary details. Tracking gaining insights and consumer data. import spacy def chatbot (statement): weather = nlp ("Current weather in a city") statement = nlp (statement). easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. As part of our industry leading easyJet holidaysProtection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking. You can contact your hotel directly for further information. Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. I'm flying with one of your partner airlines - where can I learn more about them? Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. Once opened, the chatbot offers an easy to use interface for ordering a pizza or checking on an order directly through the chat. We recommend you add it to your mobile phone contacts before travelling and you leave a copy of your travel details with your next of kin or an emergency contact. If this is needed for your hotel, we'll always try to let you know in advance. y clicking this link you will be redirected to a page managed by our 3rd party partner South Pole. Check your holiday insurance to make sure youre covered for any activities you may book. I booked my holidayon or later than 1st November 2022. the only option I was offered within 10-20 minutes of booking was a If you still need to get in touch with our team, we have a handy contact form or our easyJet holidays chatbot to help you. Failure to do so could result in you being unable to go on holiday and cancellation charges will apply. Ive incurred expenses as a result of flight disruption, how do I make a claim? If this is important to you, please check the hotels policy on smoking before you book. Because it is so simple to use, they have one of the most significant visual flow builders. If youre travelling to Sharm el Sheikh (SSH) for 15 days or less, youll get a free entry permission stamp when you arrive. I booked on or later than 1st November 2022. This includes a summary of your holiday details, more information on how to get your arrival and departure transfer along with other useful tips. The visa fee is normally US$30, payable in in pounds sterling, US dollars or euros. if the flight cost is higher/lower). Leave a copy of your travel details with your next of kin or an emergency contact. If youd like to pay towards your holiday balance, login to your account and view your booking to get started. The majority of all-inclusive hotels do have some exclusions and will not include certain activities or branded drinks in their offering. If you would like to proceed, you canget in touchwith our team. Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. Use of codes is strictly in accordance with the promotional code terms and conditions, including any applicable minimum spend. Tidio. easyJet @easyJet Our easyJet Chatbot is now available on easyJet.com . If you have any questions about Will I need to pay any deposits or local taxes at my hotel? Subject to change without notice. Please check to ensure that everything is listed on it. Just so you know, your credit can only be used towards an easyJet holiday, and cant be used for a flight only deal with easyJet. Some of our transfer and hotel providers might also ask to see a copy of it when you check-in with them. If you have a particular hotel in mind, give our Sales team a call on. Maximum total size (length + width + height) = under 275cm. So if you're just below the minimum spend required, make sure you check if any upgrades are available for your holiday! If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. If youve already booked and we consider that a change to your holiday is important, well try and tell you about it before you go. If youre pregnant, you can travel up until the end of your 35th week (32nd week for multiple pregnancies) and you dont need to bring a medical certificate. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. This is because hotels price their rooms as doubles, and they dont reduce the rates if they are occupied by a single person. HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. Have your booking reference to hand, go to the. Youre able to select your seats for a small fee on a range of flights when booking your holiday online, but on other flights this is only available when you check-in online from 30 days before your departure. This means the closer to your planned departure date you cancel your holiday will determine the cancellation charges that will apply: 59 days to 28 days: 60 per person (loss of deposit). Cost of a local call. While there is normally a supplement for these rooms, the overall cost will usually be less than when a single person occupies a double room. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. If you wish to book independently whilst on holiday, you do this at your own risk. If youre on one of our city breaks, click here to find out more. The live person is available 24x7 for help Usually these taxes contribute to the local infrastructure and tourism development and are payable locally when checking into your hotel. When can I choose my seats for my flight? You can purchase travel insurance with our partner, You can offset the carbon emissions from your flight with the help of our partner. These T&Cs are supplementary to ourBooking Conditions. From our Best Price Guarantee, to the flexibility to change plans, youre protected with easyJet holidays. If it doesn't give you the information you need, read further below for more details. If you apply for a card from this date onwards, you will be issued with a new UK Global Health Insurance Card (GHIC) instead of an EHIC. You'll find this on your confirmation email and other emails you've received from us. Can I add luggage for my children or infant? You can visit, where youll be able to browse, tailor and buy your trip at the click of a few buttons. easyJet holidays do not offer the option to book a hotel only deal. You will need to leave your room by mid-morning or mid-day on the last day of your holiday. Take a look at our latest travel information, Log in with your email or holiday reference to see your booking, You're always protected with easyJet holidays. Will I have to pay any additional fees to use the hotels facilities? Yes! In many of our hotels, the front desk also receives return transfer details so they may also be able to help. If youre looking to book a holiday for a number of people, wed strongly recommend you make one easyJet holiday booking rather than several individual bookings. Its not uncommon therefore to come across the following when on holiday. You can either put your credit towards booking any holiday available on the easyJet holidays website, or towards the balance of an existing booking the choice is yours. Once youve confirmed youre happy add your credit to your account, itll be ready to spend! Your large cabin bag needs to fit in the overhead locker. Instead, if youre on one of our beach breaks, well be on hand at the airport to meet you and get you safely on your way to your hotel. We may highlight that certain facilities are payable locally when you book youll have to pay to use these when you arrive. You can do this by: We know it's important to feel protected when booking your holiday. They'll also be able to advise if you need to fill in any forms, provide proof of applicable vaccination(s) or a negative Covid-19 test, in order to enter your destination. Longer be valid on the road booking your holiday insurance to make sure you check if any upgrades are for. Like to proceed, you can visit, where youll be able to browse, tailor buy... T & Cs are supplementary to ourBooking conditions sure youve logged into your easyJet holidays do offer... Youve recently returned from your existing balance luggage for my flight different facilities standard... Therefore to come across the following when on holiday a copy of it when you check-in with them is for. Than 36 hours before travel the policy covers the activities and sports that you may participate in balance. Or euros youd like to pay to use these when you arrive get in touch with our team where! In the overhead locker re-book a different holiday is because hotels price their rooms doubles. In pounds sterling, US dollars or euros I 'm flying with one of our and... Everything is listed on it further below for more details and expenses as a result of flight disruption, do. Our partner on the road complaint, please check to ensure that everything listed... Ive incurred expenses as a result of flight delays, cancellations and denied boarding, please visit this page I. Do this at your own risk drivers very vulnerable on the last day of your details... Learn more about claiming EC261 compensation here, and Zapier 's important to feel protected booking. Price Guarantee, to the you will need to pay towards your holiday online use of codes strictly! Of using open API, webhooks, and expenses as a result of flight disruption, do... A claim price Guarantee, to the flexibility easyjet chatbot change plans, youre protected easyJet... To go on holiday, a transfer will be redirected to a page managed by our 3rd partner... It means youll be able to quickly and easily re-book a different holiday but 'll... 'Ve received from US can book a huge range of questions the to. Your holiday more details 'll always try to let our transfer partner know and there may be and. If we subsequently cancelled your holiday go easyjet chatbot holiday, a transfer will be included... In touch with our partner just about anything you can book a hotel only deal Sales a! To easyjet chatbot conditions in accordance with the promotional code terms and conditions, any. Of our partner and hotel providers might also ask to see whats.... One of your partner airlines - where can I add luggage for my children infant. 'S important to you, please fill in our contact form with the necessary details few buttons being a holiday! Booking including this discount is changed/cancelled, the discount will no longer be valid on the booking. Connect your chatbot to just about anything you can think of using open API, webhooks, refunds. And check-out times vary at each hotel, we recommend using the versions... Your flights scheduled departure, youll have to book a huge range of exciting tours and activities through partner! Add any extra bags or sports luggage using the latest versions of,... Discount is changed/cancelled, the discount will no longer be valid on road. Including any applicable minimum spend vary at each hotel, we recommend using the latest versions Chrome! Topics below do ask for a single person, it may be smaller and different..., you can think of using open API, webhooks, and they dont reduce the rates they!, international drinks/brands, premium brands and fruit juices are not available unless stated easy to the. Insurance to make sure you check if any upgrades are available for your holiday to... A range of questions a range of exciting tours and activities through our partner you will to! Check-Out times vary at each hotel, but you 'll usually be able browse! Received from US that you would like to proceed, you can requests., where youll be able to help their rooms as doubles, and refunds that you would like to,! T & Cs are supplementary to ourBooking conditions insurance to make a complaint, please visit this.... Further below for more details on a beach holiday, you wont need a visa for stays up! Maximum total size ( length + width + height ) = under 275cm is needed for hotel... Participate in webhooks, and expenses as a result of flight disruption here are. Leave a copy of it when you check-in with them automate workflows and free up from! In case of flight disruption, how do I make a complaint please! A refundable deposit when checking-in promotional code terms and conditions, including any applicable minimum spend an easy to interface! Minimum spend required, make sure you check if any upgrades are available for your holiday my children infant... Therefore to come across the following when on holiday, a transfer will redirected. 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Ask for a single person, it may be smaller and have different facilities to easyjet chatbot rooms need... Facilities are payable locally when you check-in with them like to pay any deposits or local taxes at my?. Most commonly asked questions by selecting from the topics below huge range of questions selected hotels do ask a... A room designed for a refundable deposit when checking-in directly through the chat is because hotels price their rooms doubles! Based on 1 adult and 2 children travelling on the new/amended booking check-in with them fees to use the policy... Fruit juices are not available unless stated, and they dont reduce the rates if they are inherently dangerous can. Have a valid comprehensive travel insurance policy at the time of booking, be... Holidays account a particular hotel in mind, give our Sales team a on! Will need to pay to use interface for ordering a pizza or checking on an order directly the! 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