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Air Canada CEO apologizes, commits to learning French as backlash in Quebec grows. If. . He was named Canadas CFO of the Year for 2017 by Financial Executives International Canada (FEI Canada), PwC Canada and Robert Half. Photo by Christinne Muschi/Bloomberg The episode started Monday, when tabloid newspaper the Journal de Montreal published a story on how Rousseau's upcoming speech, hosted by the Montreal chamber of . Its been eight months. ADVERTISEMENT What Air Canada's CEO doesn't mention in the email is the number of daily flights they will be canceling in July and August, which is, on average, more than 150 per day. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Air Canada's CEO is Michael Rousseau Who is the CFO of Air Canada? MONTREAL (Reuters) -Canada's largest carrier Air Canada said on Tuesday it has all the qualified pilots it needs to meet higher travel demand with the planned return of U.S. tourists to the country. googletag.pubads().enableSingleRequest(); googletag.defineSlot('/21776187881/fw-responsive-main_content-slot2', [[728, 90], [468, 60], [320, 50], [300, 100]], 'div-gpt-ad-1665767737710-0').defineSizeMapping(gptSizeMaps.banner1).addService(googletag.pubads()); He has been Air Canada's CFO and deputy CEO since 2018. }); Many years ago we had freighters. Mike Rousseau Assistant General Manager at Walmart Canada Ontario, Canada. Sears couldnt deliver my appliances. WestSaint-Laurent, Quebec H4S 1Z3https://www.aircanada.com/us/en/aco/home.html, Main: (514) 422-5000Toll Free: (888) 247-2262, PO Box 64239 . Please note that CBC does not endorse the opinions expressed in comments. Prior to Air Canada, Mr. Rousseau held executive positions including those of President, and before that Executive Vice President and Chief Financial Officer at Canada's largest diversified general merchandise retailer, Hudson's Bay Company (HBC). Every day, we fly family, friends and valued customers to destinations worldwide. We reserve the right to close comments at any time. On en retrouve mme Saint-Lambert, o le p.-d.g. . You are currently on the We also made major changes to our fleet, renewing it with modern Airbus A220 and Boeing 737 MAX aircraft that are more comfortable and, importantly, more environmentally friendly, than the older aircraft we retired. Pseudonyms will no longer be permitted. Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights. Work Biography for Michael Rousseau, Air Canada. From the very beginning of the pandemic, we have continually layered on new biosafety measures and improved upon those already in place. Air Canada is making other investments in cargo infrastructure too. Select your edition and language. Primary ContactTwyla RobinsonDirector Customer Care & International OperationsAir Canada Centre7373 Cte-Vertu Blvd. window.googletag = window.googletag || {cmd: []}; And Air Canada didnt base its freighter investment on the surge in air cargo business that carried the entire industry to new heights during the pandemic, as shippers looked for alternatives with passenger capacity sidelined, ocean and rail shortages, and countless supply chain disruptions. The airline, founded in 1937, provides scheduled and charter air . Rousseau paused and said:"Can you redo that in English? ", Michel Leblanc, the president of the Chamber of Commerce, said he was disappointed that Rousseau's speech contained very little French, "and that the CEO of Air Canada did not publicly declare that his intention was to learn French.". Air Canada has a large network operated by regional turboprops. New Window, Opens in a New RPO Thorncliffe He has also held senior executive financial positions at other large, international corporations, including Moore Corporation in Chicago, Silcorp Limited and the UCS Group (a division of Imasco Limited). Air Canada's president and CEO Michael Rousseau has apologized for not being able to speak or understand the French language after igniting a language firestorm in Quebec. in a New Window, Opens in a Find contact information for Air Canada. The Fdration des communauts francophones et acadiennedu Canada, an organization representing Canadian francophone and Acadian communities, has asked Rousseau to apologize. Although many of you have not had a chance to travel recently, we know the desire to do so remains strong. Currently, the cash is held hostage in the hopes that the government does something to ease the sectors pain, as many other countries have already done. Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, Compensation Clinic: Air Canada Flight Delay & Missed Connection Resulting In 24h+ Delayed Arrival, Air Canada Aeroplan 3,500 To 7,000 Bonus Miles For Travel To Europe March 1 September 30, 2023 (Book By March 1), Air Canada Check-In System Is Still Unable To Accept Certain Covid Test Certificates, Hilton Go Employee And Friends & Family Rate Plans. Mr. Rousseau has been a member of the Board of Directors at Resolute Forest Products since 2010 and he has held several Board memberships of other public companies over the past 18 years. Is my warranty dead, too? Since 2007, Mr. Rousseau had been Air Canadas Executive Vice President & Chief Financial Officer and he has played a significant and highly strategic role in Air Canadas successful transformation over the past decade. Why is it taking so long to get a cruise refund? Mr. Rousseau, an accountant, assumes the top job at Canada . Michael Rousseau Email Address Rousseau was appointed Deputy Chief Executive Officer Chief Financial Officer in January 2019. He has won two regional Gold Medals from the American Society of Business Publication Editors for government coverage and news analysis, and was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. Window, Opens in Rousseau also told the committee that Air Canada, which is subject to the Official Languages Act, understands its obligation to communicate with its customers in the official language of their choice. I am sure that Mr. Calin is happy to retire from Air Canada that is facing an existential environment, and just reached approval from Canadas government to acquire competitor Air Transat. He holds the prestigious FCA and FCPA designations, conferred by CPA Ontario in recognition of his professional achievements and contributions. As the Deputy Chief Executive Officer and Chief Financial Officer of Air Canada, the total compensation of Michael Rousseau at Air Canada is CAD$4,396,500. Hearings on Quebec's proposed overhaul of French language law underway at National Assembly, CBC's Journalistic Standards and Practices. They are part of the Executive team within the C-Suite Department and their management level is C-Level. I saw first-hand how a period of upheaval is an ideal opportunity to make changes and try new things. My Samsung tablet wont hold a charge. America. googletag.pubads().enableSingleRequest(); Unique perspectives from professionals around the world, Michael Rousseau will take over as chief executive of Air Canada. Rousseau joined the company in 2007, becoming CFO in 2017 and deputy CEO in 2018. "In no way . All of us at Air Canada are eager to welcome you back on board. On 15 February, the 61-year-old took over from long-time Air Canada leader Calin Rovinescu, who led the company as chief executive for more than 12 years, and previously served its chief. Michael Rousseau, Air Canada's chief executive officer, urged Ottawa to act and introduce a reopening plan, "because air transport is a central pillar in the nation's infrastructure." "It. 137 others named mike rousseau are on LinkedIn See others named mike rousseau . Employees: 30,000+ (2018) Website: www.aircanada.com: Air Canada is the flag carrier and the largest airline of Canada by size and passengers carried. Before that, he was. Youll also connect with other readers who want to make the world a better place. I am eagerly awaiting how my two Air Canada flights in August, Paris Toronto, and Toronto Vancouver, are affected. Whether for longan Director of Chorus since February 4, 2019. Canada English edition. The cargo division continued its job using the belly space on passenger aircraft. Name & Title Social Contact Info; Instead, it became a public relations. Last Sunday, Air Canada said chief executive officer Michael Rousseau and the company's current executive vice-presidents 'have chosen to voluntarily return their 2020 bonuses and share. Did we mention it's free? They canceled my flight. The changes would see Air Canada reduce its schedule by 77 round trips or 154 flightson average, each day during the months of July and August. Select your edition and language. All were eventually removed from the fleet in the 1990s, part of an industry trend in which most passenger carriers determined the cost structure and infrastructure required didnt justify a separate freighter division in a market with regular peaks and valleys. googletag.pubads().enableSingleRequest(); window.googletag = window.googletag || {cmd: []}; Pure electric planes are limited to short-haul and commuter routes because of battery limitations. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. }); Air Canadas current CFO, Amos Kazazz, provided further color on the companys revived interest in freighters at Cowens virtual investor conference on transportation earlier this month. Air Canada is the flag carrier of Canada. Opens But whats this $452 bill? We encourage you to share your thoughts and ideas. The ES-30 is a new design that replaces the previous 19-seat design. Executive Biographies Board of Directors; Corporate Policy and Guidelines on Business Conduct Air Canada has announced the launch of digital identification technology for select flights from Vancouver International Airport.It is the first Canadian airline with approval to use such technology. Michael S. Rousseaubecame Air Canadas President and Chief Executive Officer in February 2021. Soon after joining Air Canada in 2007 as chief financial officer, Michael Rousseau oversaw the exit from Air Canada's fleet of three leased MD-11 freighter aircraft, which at the time were the company's last dedicated freighters. Attorney at Law Office of Michael Rousseau Belleville, IL. The Company is a provider of scheduled passenger services in the Canadian market, the Canada-United States (U.S.) transborder market and in the international market to and from Canada. Consumer Alert: Your Airbnb comes with heat during the winter, but Did airlines make a U-turn on family seat fees? Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Toronto, Ontario, Canada View. Air Canada's Aeroplan program is Canada's premier travel . This week's Compensation Clinic is about a recent Air Canada Business Class flight I had, going from Vancouver via Seoul Air Canada has launched a new offer to get members to book travel between Canada and Europe by March 1. Canada is one of the countries requiring certain arrivals such as from China and Hong Kong to provide negative Covid Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. And especially sad that Michael Rousseau, when he first set his sights on the corner office, did not have the wisdom and the curiosity to learn the language spoken by 8 million Canadians. Prior to that, he was an executive with the Hudson's Bay Company.. googletag.defineSlot('/21776187881/fw-responsive-main_content-slot3', [[728, 90], [468, 60], [320, 50], [300, 100]], 'div-gpt-ad-1665767553440-0').defineSizeMapping(gptSizeMaps.banner1).addService(googletag.pubads()); The latest email that has reached our inboxes is from the President and Chief Executive Officer of Air Canada, Mr. Michael Rousseau. Indicates an external site which may not meet accessibility "I've been able to live in Montreal without speaking French, and I think that's a testament to the city of Montreal," Rousseau said. Becoming more innovative . Quebec Liberal Party Leader Dominique Anglade also reacted, calling Rousseau's comments "appalling and disrespectful" and stating that "Air Canada frankly does not understand the impact of its decisions," to appoint a CEO who does not speak adequate French. Michael Rousseau, president and chief executive officer (CEO) of Air Canada, said, "Our performance is attributable to the deep resilience we have built into our company for long-term stability." In a world that is becoming more and more innovative each day, airlines and airports are looking to implement new technologies that improve the passenger experience. Service Plan, Privacy Rousseau is well known and respected within the chief financial officer community, but has a low public profile. It holds a Four-Star ranking from Skytrax. Air Canada CEO changed this morning when former Chief Financial Officer Mr. Michael Rousseau took over from Mr. Calin Rovinescu. Michael Rousseau, President and Chief Executive Officer of Air Canada, commented, "We are pleased with our fourth quarter and full year 2022 financial results. Select your edition and language. Information on scheduled and estimated departure and arrival times, delays and cancellations. Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 88 internationally. googletag.pubads().collapseEmptyDivs(); . This documentary-style series follows investigative journalists as they uncover the truth. Air Canada achieved record cargo revenue of US$1.2 billion last year. Deputy CEO and Chief Financial Officer Michael Rousseau will take over as chief executive of Air Canada following Calin Rovinescu's retirement next year. Catherine Luelo is a Deputy Minister at the Treasury Board of Canada Secretariat and the Chief Information Officer of Canada. This allows affected passengers to reschedule their trips better or opt for a refund. We have detected a device type and/or operating system version that may result in slow performance on this site. Media CentreClick here to open mobile navigation. From 2007 to 2018, Mr. Rousseau was Executive Vice President and Chief Financial Officer, and he has played a significant and highly strategic role in Air Canada's successful transformation over the past decade. Holiday Inn Sends Text Message Asking Tips For Staff? Plus, we have insightful letters, insider tips, and more. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. Rovinescu, who has led Air Canada for more than a decade, will step down on Feb. 15 after putting the finishing touches on the carriers pandemic recovery plan. All of us at Air Canada are eager to welcome you back on board. 3 aircanada.ca; gmail.com; aircanada.com; 3 717766XXXX; 718476XXXX; 718746XXXX; Lucie Guillemette Revenue Management . I joined Air Canada as Chief Financial Officer in 2007 to help the company at another difficult time in our industry, during the global financial panic. googletag.enableServices(); window.googletag = window.googletag || {cmd: []}; External site which may not meet accessibility guidelines. And it still made business sense, Kazazz said. And last month, Air Canada (OTCUS: ACDVF) announced it acquired two factory-built 767 freighters from Boeing, scheduled to enter service in 2023, and ordered two large 777 freighters for delivery in 2024. Were always here to help. Eventually, Zappa asked the question in English, saying, "How can you live in Montreal without speaking French? "These words are unworthy of the role he occupies. Many pointed out that Air Canada is subjectto the Official Languages Act and must therefore serve customers in English and French, depending on the customer's preference. Can I get a refund for my Marriott Vacation Club Points? Leading an iconic company like Air Canada is a huge responsibility and, for a proud Canadian like me, also a great honour. Letter from Michael Rousseau, President and CEO: Looking Forward. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. googletag.pubads().enableSingleRequest(); REUTERS/Ben Nelms/File Photo Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Stock Symbol. QuebecJustice MinisterSimon Jolin-Barrettewho is responsible for Bill 96, the province's controversial and sweepingproposed overhaul of its French-language law was quick to share his condemnation on Twitter. Allegiant proposes new airfare that changes before the date of travel. Michael Rousseau was appointed Air Canada's President and Chief Executive Officer in February 2021. Instead, use this form. Our help is free. googletag.defineSlot('/21776187881/FW_Super_Leaderboard', [[300, 50], [970, 90], [300, 100], [728, 90]], 'div-gpt-ad-1668097889433-0').defineSizeMapping(gptSizeMaps.banner2).addService(googletag.pubads()); Policy, Cookies Comments on this story are moderated according to our Submission Guidelines. Air Canada CEO Michael Rousseau sparked an outcry last year when, following a speech almost entirely in English, he told reporters he did not need to learn French to get by in Montreal. Ive come full circle, he said during a conversation with a moderator at an aerospace summit here organized by the U.S. Chamber of Commerce. Rousseau joined the company in. Wheres my airline ticket refund from GotoGate? Voted Best Airline in North Travelers say theyll skip the airport and hit the road in 2011, Ridiculous or not? General I look forward to the challenge, confident that our dedicated and highly motivated team will exceed your expectations as we transport you safely to your next destination. Michael Rousseau holds the position of President, Chief Executive Officer, and Director at Air Canada. Michael Rousseau Net Worth. Canada on Monday said it would allow fully vaccinated U.S. tourists to enter the country starting from Aug. 9, after the COVID-19 pandemic forced an unprecedented 16-month ban. d'Air Canada, Michael Rousseau, n Montral d'une mre francophone, rentr au Qubec depuis 14 ans, vit avec une conjointe francophone. You will receive an acknowledgment with a case number, please allow up to 30 days to hear from them. When Air Canada CEO Michael Rousseau was asked in French on Wednesday how he managed to live in Quebec's largest city for 14 years without speaking the language, he paused and requested the question be posed in English. Letter from Michael Rousseau, President and CEO: Looking Forward March 2021 This is my first column as the new President and Chief Executive Officer of Air Canada, and I would like to begin by thanking all customers - past, present and future - for your loyalty and for choosing to fly with us. Vice President Global Sales and Air Canada Vacations. The two cargo jets are operating from Toronto to Miami and destinations in Latin America, as well as to Halifax, Nova Scotia, and onward to Germany, Spain and Turkey multiple times per week. Michael Rousseau, chief executive officer of Air Canada, speaks with attendees of the Montreal Chamber of Commerce on Wednesday, Nov. 10, 2021. Some 38 per cent of the flights were delayed while 16 per cent were scrapped altogether. Air Canada released a statement concerning the recently announced operational restrictions that will be implemented at Toronto Pearson International Airport (YYZ) yesterday, February 28th. By splitting that apart you have the ability to get into specific cargo lanes with year-round scheduled service as opposed to many international passenger routes that are seasonal, he said. While his understanding of the language is "fair," he said, he struggles to speak it. Now it wont refund my $3,606. There are cargo lanes you really cant offer from a passenger perspective. I joined Air Canada as Chief Financial Officer in 2007 to help the company at another difficult time in our industry, during the global financial panic. As Deputy Chief Executive Officer and Chief Financial Officer, Mr. Rousseau had oversight for several significant corporate initiatives and businesses including Air Canada Rouge, in addition to his responsibilities for the airline's overall financial strategic direction comprising all aspects of financial reporting and planning, investor relations, treasury and controller's operations, taxation, pension administration, internal audit, procurement and corporate real estate. Air Canada CEO Michael Rousseau is facing a big backlash in Quebec after saying he'd been too busy to learn French, despite living in Montreal for 14 years. He previously was the airline's Deputy Chief Executive Officer and Chief Financial Officer, a role held since January 2019. . Cargo-only passenger flights since phased out as travel demand rebounded contributed $661 million in revenue during 2021. It must do so in both official languages and its leaders must be an example.". accessibility guidelines. I look forward to the challenge, confident that our dedicated and highly motivated team will exceed your expectations as we transport you safely to your next destination. Air Canada CEO says he's lived in Montreal 'without speaking French' for 14 years | CBC News Loaded. Holiday Inn Sends Text Message Asking Tips For Staff? You are currently on the Canada English edition. are currently on the Canada English edition. Prior to her appointment as CIO in July 2021, Catherine was the Senior Vice President and Chief Information Officer at Air Canada, where she was responsible for the Information Technology systems that support and enable . He previously was the airline's Deputy Chief Executive Officer and Chief Financial Officer, a role held since January 2019. 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Deputy CEO and CFO Michael Rousseau to succeed Mr. Rovinescu. Air Canada est le plus important transporteur arien du Canada et le plus grand fournisseur de services passagers rguliers sur les marchs canadien, transfrontalier (Canada-tats-Unis) et international au dpart et destination du Canada. var gptSlot = googletag.defineSlot('/21776187881/FW-Responsive-Main_Content-Slot1', [[728, 90], [468, 60], [300, 100], [320, 50]], 'div-gpt-ad-b1-i-fw-ad-1').defineSizeMapping(gptSizeMaps.banner1).setCollapseEmptyDiv(true).addService(googletag.pubads()); d'Air Canada, Michael Rousseau, a prononc avant de passer l'anglais lors de son premier discours en public. Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Meet accessibility guidelines en retrouve mme Saint-Lambert, o le p.-d.g lived in Montreal speaking. 'S proposed overhaul of French language law underway at National Assembly, CBC 's Journalistic Standards and Practices a... Asking Tips for Staff know the desire to do so in both official languages and leaders. Struggles to speak it Rousseau joined the company in 2007, becoming CFO in 2017 deputy! Customer Care & International OperationsAir Canada Centre7373 Cte-Vertu Blvd welcome you back on board in during! Role he occupies company in 2007, becoming CFO in 2017 and deputy CEO and CFO Michael Rousseau Belleville IL... Main: ( 888 ) 247-2262, PO Box 64239 must be an example. `` an! Those already in place series follows investigative journalists as they uncover the truth close comments at any time more a... Not had a chance to travel recently, we have continually layered on new biosafety and!, Opens in a new Window, Opens in a Find contact information for air Canada measures and improved those... Canada has a large network operated by regional turboprops and their management level is C-Level take! The airline, founded in 1937, provides scheduled passenger service directly to 51 airports in Canada, organization! For many CBC shows offered on CBC Gem that CBC does not the! Air Canadas President and Chief Executive Officer in February 2021 Quebec 's proposed overhaul of French language underway... //Www.Aircanada.Com/Us/En/Aco/Home.Html, Main: ( 888 ) 247-2262, PO Box 64239 departure and arrival times delays. For free upgrades, flights and hotel nights: '' can you redo that in English,,. In Canada, 51 in the United States and 88 internationally are part of the flights were delayed while per. Commits to learning French as backlash in Quebec grows Canada flights in August, Toronto! Shipper Magazine for more than a decade, he struggles to speak it programs for upgrades... Of Canada Secretariat and the Chief information Officer of Canada 19-seat design Report supported... In place en retrouve mme Saint-Lambert, o le p.-d.g primary ContactTwyla RobinsonDirector Customer Care & International OperationsAir Canada Cte-Vertu... Loyalty programs for free upgrades, flights and hotel nights is Canada #. Chorus since February 4, 2019 hotel nights free: ( 514 ) 422-5000Toll free: ( )! Paris Toronto, and Toronto Vancouver, are affected valued customers to destinations worldwide and FCPA,. For many CBC shows offered on CBC Gem am eagerly awaiting how two! Acadian communities, has asked Rousseau to succeed Mr. Rovinescu upon those in. Name & amp ; Title Social contact Info ; Instead, it became a public relations comes heat... Official languages and its leaders must be an example. `` $ 1.2 billion last year is! Their management level is C-Level Report is supported by Elliott advocacy, a nonprofit organization that offers free advice advocacy. Deputy Chief Executive Officer Chief Financial Officer community, but Did airlines make a U-turn family! Loyalty programs for free upgrades, flights and hotel nights } ; External site which may meet! Are part of the role he occupies in North Travelers say theyll skip the airport and hit road. Already in place it taking so long to get a cruise refund encourage you to your! Within the Chief information Officer of Canada lanes you really cant offer from a perspective. S President and Chief Financial Officer Mr. Michael Rousseau was appointed air CEO... In slow performance on this site two air Canada & # x27 ; s Aeroplan is. Toronto, and Director at air Canada network operated by regional turboprops site which not. Assumes the top job at Canada in the United States and 88 internationally of Chorus since February,... At air Canada [ ] } ; External site which may not meet guidelines... Top job at Canada is it taking so long to get a cruise refund and Chief Financial Michael... Will receive an acknowledgment with a case number, please allow up to 30 days hear... Chorus since February 4, 2019 i am eagerly awaiting how my two air &! On board may result in slow performance on this site Instead, it became a public.. Assembly, CBC 's Journalistic Standards and Practices opt for a proud Canadian like me, a... The truth Belleville, IL C-Suite Department and their management level is.... See others named mike Rousseau are on LinkedIn See others named mike Rousseau 16 cent! United States and 88 internationally Zappa asked the question in English, saying ``! Sense, Kazazz said a passenger perspective, CBC 's Journalistic Standards and.! Proposed overhaul of French language law underway at National Assembly, CBC 's Journalistic Standards and.! Really cant offer from a passenger perspective CEO in 2018 Rousseaubecame air Canadas President and Chief Financial community. Retrouve mme Saint-Lambert, o le p.-d.g and hotel nights s President and CEO: Looking Forward o p.-d.g! Language is `` fair, '' he said, michael rousseau air canada email wrote about trade, freight transportation supply. Cent of the pandemic, we have detected a device type and/or operating system version that may result in performance! Allow up to 30 days to hear from them Rousseau paused and said michael rousseau air canada email can... Ceo says he 's lived in Montreal without speaking French ' for 14 years | CBC News.. In revenue during 2021 or not # x27 ; s premier travel opt a! Le p.-d.g as they uncover the truth i get a cruise refund in official! First-Hand how a period of upheaval is an ideal opportunity to make the world a better place chains... Ceo says he 's lived in Montreal without speaking French ' for years... Job at Canada s CEO is Michael Rousseau will take over as Executive... Morning when former Chief Financial Officer Michael Rousseau will take over as Chief Executive Officer, and Director air. In Canada, an accountant, assumes the top job at Canada Mr. Michael Rousseau holds the position of,. In slow performance on this site series follows investigative journalists as they uncover the.! As associate editor at American Shipper Magazine for more than a decade, he about. Day, we know the desire to do so in both official languages and leaders! Valued customers to destinations worldwide hearings on Quebec 's proposed overhaul of French law! Our random acts of consumer advocacy Rousseau Belleville, IL organization that offers free advice and advocacy for.! Hit the road in 2011, Ridiculous or not a public relations over as Chief Executive in... Live in Montreal without speaking French ; aircanada.com ; 3 717766XXXX ; 718476XXXX ; 718746XXXX Lucie. Contacttwyla RobinsonDirector Customer Care & International OperationsAir Canada Centre7373 Cte-Vertu Blvd Executive of air flights! To travel recently, we know the desire to do so in both official languages its! Community, but has a large network operated by regional turboprops advice and advocacy consumers! The top job at Canada revenue of us at air Canada & # x27 ; s premier.! Level is C-Level so long to get a cruise refund en retrouve Saint-Lambert... 1Z3Https: //www.aircanada.com/us/en/aco/home.html, Main: ( 888 ) 247-2262, PO Box 64239 a... Flights were delayed while 16 per cent of the Executive team within the Chief Financial Officer Mr. Michael Rousseau over! ; many years ago we had freighters years | CBC News Loaded there are cargo lanes you really cant from... 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A nonprofit organization that offers free advice and advocacy for consumers Canadian francophone and Acadian communities, has Rousseau! A passenger perspective leading an iconic company like air Canada are eager to welcome back. New airfare that changes before the date of travel Canadian francophone and communities... How can you redo that in English advocacy for consumers contact Info ; Instead, it became a public.! Window, Opens in a Find contact information for air Canada CEO,... Version that may result in slow performance on this site Secretariat and the Chief Financial Officer in January 2019 are! The position of President, Chief Executive Officer in February 2021 eagerly awaiting how my two air Canada record... In North Travelers say theyll skip the airport and hit the road in 2011, Ridiculous not! Estimated departure and arrival times, delays and cancellations CFO in 2017 and deputy and. Attorney at law Office of Michael Rousseau Who is the CFO of air Canada achieved cargo... 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