Product Description. Err 3 can be caused by a faulty valve, motor, or switch. Most of AO Smiths water softeners require multiple products to make each system work efficiently. Save my name, email, and website in this browser for the next time I comment. You can do it. Required fields are marked *. Check/replace faulty circuit switch. Monday-Friday: 8:00 am to 10:00 pm EST Control head does not measuring water flow or hardness. Control head program wheel, not rotating. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. The first thing to do if you have low water pressure is to switch on the bypass valve and check the pressure of water that isnt passing through the water softener. (Browse for new timers at Amazon) Reset the timer. Only the time shows on the display. Your email address will not be published. Break up the mush and remove it from the container. Water Softener Makes Water Brown 4. There are two common reasons why the water softener is not softening the water. Unclog and clean plumbing, brine tank, and control head. We have a AO smith 40000 water softener installed by a plumber around 6 months back. A. O. Smith. The most common reason might be the impossibility of drawing brine from the tank. We already described the leading causes of a too-full brine or salt tank. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. Download the general sales terms and conditions. Recommended Reading: Best Sediment Filter for Well Water. AO Smith water softeners are good systems, but they dont blow us away. Thanks for the info about water softening. Check all the settings thoroughly. The drain wont stop flowing. Water softeners, like any other systems that rely on manual settings and inputs, are subject to operation errors. Beyond office hours a message can be left via the telephone system. Any help would be appreciated. Smith reserves the right to make product changes or improvements at any time without notice. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. Your email address will not be published. More often than not, brown water is caused by worn-out plumbing or high amounts of dirt and sediment in the water feed. Obsessively engineered, simply functional - protect your home from the effects of hard water. Water Softener Problems with the Resin Beads, 8. AO Smith only offers a six-year warranty on its products. Press SAVE, then press back until youre taken back to the main menu. Rub resin beads between fingers. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Get updates about our latest posts, water quality news, exclusive sales & discount codes. Too much availability of water in the brine tank also indicates a problem. She holds degrees in Print Journalism and We may earn compensation from some providers below. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. (Explained for Homeowner)Continue, Read More Is Soft Water Safe to Drink? Most water pitcher filters will work to give you pure, clean drinking water. If your water softener is not working correctly, then you must have to do testing first. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. A.O. Water Softener Problems Salt Bridges 3. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Product name, logo, brands, and other registered trademarks featured or referred to within WaterFilterGuru.com are the property of their respective trademark holders. Your everyday schedule can be disrupted by any water softener issue. This happens mostly when the softener experiences a long power outage. As a leader, we refuse to sit quietly. The problem is it is very small. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. So, if this is the case, then you have to clean or sanitize the resin bed. Together with you they will schedule a visit. Identifying the right reason why there is water in the salt tank can help you troubleshoot the unit correctly. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Create an account to follow your favorite communities and start taking part in conversations. Also, it is required to repeat the steps that you did when the small amount of water was entering into the brine tank. A quiet, highly efficient water softener with built-in iron and sediment filters. Open the top, disassemble the nozzle, replace the broken gasket, and put everything back together. 1 year experience video on water softner A.o. 600 17th Street Suite 2890 SouthDenver, CO 80202. ST. Manual for 300 models. 1 year experience video on water softner A.o. Sometimes, Kinetico water softener repairs are unnecessary, and all you have to do to get soft water is adjust your appliance correctly. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Kinetico is one of the most popular water softener brands. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. And when the scheduled time comes, it begins to make the water soft. Softener. You can buy a system for less than $1,000 (the exact price depends on the size of the system you opt for), which is a fraction of the price of some of the best softeners currently on the market. This mushing of the salt blocks the brine well that increases the tanks water level. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. The different grain capacities available for this system are: Our verdict:The AO Smith Water Softener is a good option if youre looking for a compact water softener system thats relatively easy to install and offers a fast and quiet regeneration. I am NOT a professional in anything I do on my videos. . Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. By Phone. For instance, the system bypass switch might be turned off, so water is not flowing through the system. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. These appliances can display four error codes: If you have a Culligan water softener, the main problems include low water pressure and a water softener constantly draining. The GoodFor Company only offers products that are researched, tested, tried, and truebecause every family deserves quality and peace of mind for their investments. If your water softener is not draining, then there is a problem with the drain hose. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. Once in a blue moon, the motor of the water softener fails. Youre best looking for a salt-free water conditioner or electronic descaler if you want to avoid as much maintenance as possible. But are they worth considering based on their affordability? Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. Reason and How to Fix (Easy Checklist), water softener problem is noticing leakage in tanks. I think if salt inside the brine tank is reducing then water softener should work fine but looks like it is not working. Support Documents for All Water Heater Models | A. O. Smith Search For Support Documentation For Your A. O. Smith Signature Series Water Heater You may type any combination of product name, family, size, model number, etc. Different materials normally build up inside the resin tank due to highly concentrated water, and when they reach the maximum level, the resin bed becomes foul and looks dirty. Salt Bridging. For the price you pay, you get a basic system that can efficiently produce soft water. (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? Its promising to know that the softening media is officially certified. Although AO Smiths softeners are officially NSF certified, the systems dont hold official certifications with the Water Quality Association (WQA) or the International Association of Plumbing & Mechanical Officials (IAPMO) for quality of build or components. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. Improper salt dose setting. The correct functioning of your system depends on how well you maintain the device. 1. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. Depending on the manufacturer, there may be a reset button somewhere on the unit. First, to fix a water softener clogged with salt, you will need a broom or a mop, a plastic container, a wet/dry vacuum and around 2 gallons of hot water. However, the issue can be caused by multiple factors. If the brine tank is not refilling, check if the water softener is connected to your waterline. Brine Tank Water Too Low 6. We never tested for water hardness before and tested today. You should call in a plumber or have the water softener fixed professionally in case of low water pressure or a broken switch. Since repairing or replacing the motor is expensive, maintain it and use the device as instructed. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. Fixing an unresponsive control panel on a GE water softener will usually take 20 minutes and is easy to achieve without professional help if the culprit is the clip for the general electric touchpad. Perhaps the most annoying of all water softener problems is noticing that your system is not softening the water. For more information about maintenanceand commissioning, pleaseseethe related pages. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. Further information for application of A.O. The float valve is set too high: The float valve controls the level of water in the compartment. Mine is the AO Smith 45000. So, if youre looking for a maintenance-free soft water solution, you wont find it here. 2023, A.O. Thats it. Salt sensing technology adapts to your water usage using less salt, water and energy. If you have to fix or replace parts, remember to follow the manufacturers instructions to avoid bringing other damages to the system. However, there may be other reasons as well. If you need to regenerate your softener manually, follow the steps below: Whirlpool is one of the best home appliance brands, and its range of water softeners lives up to expectations. Get GE Water Softener Clips here. During the process of offering you the most suitable solutions to suit your needs, our expert personnel design the most efficient water softening systems taking into account factors such as the degree of hardness of the water used, amount of consumption, resin coefficient, regeneration period and the automation system. Your email address will not be published. An NSF certification is a good place to start, but additional certifications would be an added bonus and an extra reassurance. Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. With Kinetico, the issue is so frequent that replacing the bed is easier and least expensive. Andrew Miles is a State Licensed Plumber with over 30 years of plumbing experience. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. Another common water softener problem is noticing leakage in tanks, lines, or other components. Plugin the water softener and run a cycle without adding salt to the tank. Check your brine tank to ensure that it contains enough salt. var dteNow = new Date(); Detecting the leakage may be tedious, but youll have to inspect every part of the system to see where the water comes through. The first step to solving the issue is correctly identifying the cause. Err 3: Indicates the regeneration cycle didnt finish properly. The control keeps cycling continuously. Our Technical Support staff is available from Monday to Friday, from 8.00hrs until 17.30hrs. The brands water softeners have few problems, and youll unlikely have issues with them. If the float switch is easy to move up and down and is in a straight position, then it is ok. Replace it if necessary. The softener stops working after reaching its capacity and provides hard water to meet your demand. If you want to save space with a single-tank softener system that offers fast and quiet regeneration, consider this system. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. smith below:https://youtu.be/cDkADhlbw6IA.O. We never tested for water hardness before and tested today. This subsequently means that there is no ion exchange, thus no softening of the hard water. In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. A.O. This issue is usually easy to fix by yourself without spending a fortune. These beads typically last as long as the system. Manual for 1500 - 3000 models. Reconnecting the water softener to the waterline should let the brine tank refill. Check that the water softener is plugged in and powered on. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. After doing that, you need to begin a manual regeneration cycle to recharge the water softener. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. If the resin bed is in good shape, then your softener will work efficiently and effectively. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. Also, if required, change your broken brine tank float switch. However, the brine tank may not refill for various reasons: Float switch: If this is the problem with your system, then first look at the float switch of the brine tank. Looks like softener is not working as water before and after the softener is having same hardness. When you have all the materials, just follow these simple instructions: When you open your brine . An undeniable benefit of AO Smith water softeners is their cost. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. If you need more soft water than the system can produce, you can use more salt and run longer regeneration cycles to increase your systems capacity slightly. Plus the filters and ongoing maintenance costs. Luckily, to solve a clogged water softener, you don't need a professional. The fundamental working principle of water softening systems is to help remove Calcium (Ca+2) and Magnesium (Mg+2) ions that cause hardness of water through ion exchanging methods. Cafe, Kitchen and Restaurant Applications. However, this system isnt as high-performing as some of the best traditional water softeners with a separate resin and salt tank, and some of the parts included in the unit are flimsy and not built to last. This makes for a useless system unless you identify and fix the problem. Sediment build-up: Scaling or sediment clogging in any system part may reduce the water pressure. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. To fix the issue, replace the resin beads and flush the entire system to remove any beads blocked into it. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. All Puronics Water Softeners have an NSF rated Stainless steel body with a polyethylene interior that does not leach and withstands the test of time. If it is, thats a sign of something wrong with your system. While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. However, no appliance in this world is fault-free, and neither is Whirlpools water softener. Clogged brine tank. Make sure they are programmed and working correctly. Any advice would be appreciated. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. Set the water softener on bypass mode to prevent water from entering it. In this case, youll have to switch on the bypass valve and contact your technician. If you do, you should refer to the #1 problem and troubleshoot to fix your system. $426.55 when you choose 5% savings on eligible purchases every day. After this process, the saturated resin must be regenerated with a time or flow controlled regeneration procedure. Additionally, it doesnt do your hair, skin, clothing, or dishes any favors, as it causes drying, fading, and stains. All Rights Reserved. If the range is between 60-120 mg/l, then the water would be considered moderately hard. No salt in the brine tank. Here's what you need to know: Water softeners add sodium ions to soften hard water, but their excess addition gives your water a salty taste. Water softeners are designed to prevent minerals from scaling on your pipes and fixtures, but funnily enough, they are subject to salt which is still a mineral scaling inside the tank and within the systems lines. Common Culprit #1: Rotor Valve. Clean and disinfect plumbing and water softener system with a. How long do AO Smith water softeners last? A thing you should know right from the start is that water softeners must not be loud. One of these is the rotor valve. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. (Complete Guide)Continue. In this case, the resin beads may not fully regenerate between the softening cycles. By doing this, your system will be recharged the following day or night. This tells the softner how hard to work essentially. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. The company was founded in Wisconsin in 1874 and currently has 24 locations and multiple manufacturing facilities worldwide. Now, to solve this issue, you have to break the bridge. View product. Smith reserves the right to make product changes or improvements at any time without notice. By contacting our Technical Support Group, you can request a visit from the Service Department. Water Softener Problems with the Resin Beads 7. Before concluding, check the cables and make sure they are not damaged. Its not worth the headacheor putting your familys health at risk. Defective timer. A clogged or faulty valve may also hinder the appliances functionality. Tank floater: When the water level in the tank reaches the floater, the brine tank is closed from the water supply. A.O. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. In case of improper programming, reset your water softener and program the regeneration cycles again. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. The warranties are decent 5 years for the electronic and mechanical parts, and 10 years for the control valve, brine cabinet, and media tank. A.O. Some of our recommended water softener alternatives are: An AO Smith water softening system typically regenerates every 10 to 14 days. Youll have to clean or sanitize the resin bed is in good shape, the... When you have all the materials, just follow these simple instructions when... Of your system will be recharged the following day or night this,... Resin tank but will not replace the resin beads and flush the entire system to remove any blocked! The level of water in the tank break up the brine tank not! Pay, you can destroy or damage one or more things program regeneration. Inside the brine tank ensure the floater is about halfway up the tank. Usually easy to move up and down and is in a plumber or the... Its products not a professional in anything i do on my videos 40000... $ 426.55 when you have to switch on the bypass valve and contact your technician things! Then there is a state Licensed plumber with over 30 years of experience. To find a service provider who is authorized to provide service for your water heater or! 2021, if the brine tank or at the bottom of the water softener with... 10:00 pm EST Control head to every water softener is not flowing the! Connected to your waterline maintain it and use the device issue, you have to to! That, you can do is to start a manual regeneration cycle the drawn water into... Technical Support Group, you should call in a plumber or have the water softener repairs unnecessary! Single-Tank softener system with a time or flow controlled regeneration procedure promising to know the. How well you maintain the device as instructed do is to start, but additional certifications would an. Authorized to provide service for your water softener system with a time or flow controlled procedure... For the price you pay, you have a metered unit, then one more thing that you when! You 've done everything the right to make product changes or improvements at any without. For sealing properly by blowing into and drawing out of the tube the. Recording the water supply for the next time i comment beads and flush the entire system to remove beads... Motor is expensive, maintain it and use the device as instructed more things are they worth considering on... An extra reassurance your waterline most common reason might be the impossibility of drawing brine from service! Each system work efficiently and effectively or switch and water consumption useless system unless identify..., thats a sign of something wrong with your system depends on how you. Recommended Reading: best sediment Filter for well water in the brine tank is from... Too loosely, it can change into small ao smith water softener troubleshooting, naturally, those live! Much availability of water in the compartment then it is required to repeat steps. As complex as they look, and put everything back together you need begin. Resin beads and flush the entire ao smith water softener troubleshooting to remove any beads blocked into it tank.! The brine tank is packed too loosely, it is, thats a sign of something wrong your... The leading causes of a too-full brine or salt tank does not measuring water.. Save space with a single-tank softener system with a hard water we may earn compensation from some providers below tube! Filter for well water next time i comment cycle without adding salt to the gaps! Is fault-free, and neither is Whirlpools water softener is that the water is adjust your appliance.!, you don & # x27 ; t need a professional we have a AO smith softening... Save space with a hard water supply ion exchange, thus no softening of most! Gaps between the waterline and brine tank to ensure that it contains enough salt part in conversations back! Discount codes tells the softner how hard to work essentially of your system will be recharged following... Amazon ) reset the timer left via the telephone system or have the water pressure to prevent water from it! Useless system unless you identify and fix the problem the compartment the start is water. The tank systems offer high levels of lime removal with minimal salt and water consumption maintain... Are good systems, but additional certifications would be considered moderately hard months back no. Resin beads and flush the entire system to remove any beads blocked into it plumber or have the water problems... Flow or hardness and flush the entire system to remove any beads blocked into.! Control head a thing you should call in a blue moon, dirtiness... Open the top, disassemble the nozzle, replace the drawn water back into the brine tank or the. To sit quietly, then there is no ion exchange, thus no softening of the hard.. To clean or sanitize the resin beads may not fully regenerate between the waterline should let brine! Issue is usually easy to fix or replace parts, remember to follow the manufacturers instructions to avoid bringing damages. System to remove any beads blocked into it must be regenerated with a time or flow controlled procedure. Leading causes of a too-full brine or salt tank can help you troubleshoot the unit years of plumbing.! Done everything the right to make product changes or improvements at any time without notice water... Beads, 8, pleaseseethe related pages tailored solutions according to your differing areas of implementation requirements. Didnt finish properly hard, and neither is Whirlpools water softener with built-in iron sediment... Friday, from 8.00hrs until 17.30hrs NSF certification is a state Licensed plumber with over 30 years of experience. Level of water was entering into the brine tank sediment in the tank. A manual regeneration cycle your favorite communities and start taking part in conversations to work essentially to days. To water softeners are good systems, but additional certifications would be considered moderately hard other systems that rely manual. And more than 180 mg/l, the brine tank or at the bottom of salt. This means that we have third-party proof that AO Smiths water softeners is their cost repeat steps... Products to make things right for well water in the salt in the brine tank also a... On my videos smith provides you with custom tailored solutions according to your differing of. Smiths water softeners must not be loud adding salt to the long gaps the. To solving the issue, you can destroy or damage one or things... Of industry-standard water softening system typically regenerates every 10 to 14 days every water softener repairs are,. Valve between the regeneration cycles bond together, forming a mass of salt at height! Disassemble the nozzle, replace the broken gasket, and neither is Whirlpools water softener is not refilling check... Long gaps between the regeneration cycles again impossibility of drawing brine from the container head is not draining then! Softener problem is noticing that your system will be recharged the following day or night putting your health! Flow controlled regeneration procedure you must have to do testing first the drain and. Use the device didnt finish properly from 8.00hrs until 17.30hrs would be an added bonus and an reassurance! Properly by blowing into and drawing out of the most common reason might be impossibility! You can request a visit from the start is that the water softener manufacturer of! Alternatives are: an AO smith water softening systems offer high levels of lime removal with minimal salt water! Tank refill a quiet, highly efficient water softener problems is noticing that your system broken,! Issue of too little water in the tank our recommended water softener problems with the drain and. Reason and how to fix your system will be recharged the following day or.. Experiences a long power outage remove any beads blocked into it sediment in... Is adjust your appliance correctly as well you get a basic system that offers fast quiet. Additional certifications would be an added bonus and an extra reassurance manufacturers instructions to avoid other! Changes or improvements at any time without notice have the water softener is plugged and! Range is between 60-120 mg/l, then one more thing that you can request visit... Tank also indicates a problem the bottom of the resin bed changes or improvements at any time notice. Not, brown water is soft and youll unlikely have issues with them and and. Products to make the water softener issue a metered unit, then you have to do testing first warranty its! Good place to start, but they dont blow us away as a result, the calcification problems that in. Expensive, maintain it and use the device will not replace the broken,. May also hinder the appliances functionality from Monday to Friday, from 8.00hrs until 17.30hrs button somewhere on bypass! Water softening systems offer high levels of lime removal with minimal salt and water consumption 17th. % savings on eligible purchases every day this issue, replace the broken gasket, and Control head powered. Provider who is authorized to provide service for your water softener is refilling... Obsessively engineered, simply functional - protect your home from the effects of hard water to meet demand. Blocked into it Group, you can destroy or damage one or more.... Its products ( Browse for new timers at Amazon ) reset the timer more... Straight position, then there is no ion exchange, thus no softening of the hard water to your. Didnt finish properly fixed professionally in case of improper programming, reset your water usage using salt!

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