If you have a comment or query about benefits, you will need to contact the government departmentoragency which handles that benefit. Is my primary phone number required to be a U.S.-based phone number? Emaildcs.incomingpostteamdhc2@nissa.gsi.gov.uk, Call 0800 587 2750 For queries or advice about 60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contactSmartpass - Translink. Is this really the end of junk fees in travel? Passengers without access to a phone or email while in the U.S. should list the email and phone number of the accommodation where they will be staying at their destination. Information You Need To Provide You'll need to give us the following details for everyone travelling on your booking: For all destinations Full name, as shown on your passport or travel document Gender Date of birth Travel document type e.g. If I am transiting through a U.S. airport and my final destination is a foreign country, what information am I required to provide? Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Luca Kidd Dear British Airways How to write a complaint about British Airways? When and how will this information be collected and shared with CDC? Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. Airlines and operators must collect the contact information and acknowledgement from passengers no more than 72 hours before their flights departure. If you have any questions, you are strongly advised to contact the US Embassy in Londonor the US Embassy in Ireland before your travel. Monday - Friday, 7am - 3pm. Outside these times, international contact numbers are your best bet to have your queries resolved. Without complicating things, Advance Passenger Information or (API) is simply a process whereby you the passenger are required to provide certain information to the airline or travel company to which you are travelling with before you travel. Technical Instructions for CDCs Contact Information Collection Order, Technical Instructions for CDCs Contact Information Collection, Centers for Disease Control and Prevention, National Center for Emerging and Zoonotic Infectious Diseases (NCEZID), Division of Global Migration and Quarantine (DGMQ), El Paso & San Diego Quarantine Stations (en Espanol), Jurisdictions and Counties: California and Texas, Federal Travel Restrictions for Public Health Purposes, Final Rules for Control of Communicable Diseases: Interstate and Foreign Scope and Definitions, Final Rule for Control of Communicable Diseases: Interstate and Foreign, Q & As about the Final Rule for Control of Communicable Diseases: Interstate (Domestic) and Foreign Quarantine, Interim Final Rule for Control of Communicable Diseases: Foreign Quarantine, Q & As about the Interim Final Rule for Control of Communicable Diseases: Foreign Quarantine, Order: Implementing Presidential Proclamation on Safe Resumption of Global Travel During the COVID-19 Pandemic, Technical Instructions for Implementing Presidential Proclamation, Aircraft Operators/Airlines/Crew FAQs Requirement for Proof of COVID-19 Vaccination for Non-U.S. citizen Air Passengers who Are Nonimmigrants Traveling to the United States, Order: Requirements for Negative Pre-Departure COVID-19 Test Result or Documentation of Recovery from COVID-19 for Aircraft Passengers Traveling to the United States from the Peoples Republic of China, Aircraft Operators/Airlines/Crew FAQs Requirements for Negative Pre-departure COVID-19 Test Results or Documentation of Recovery from COVID-19 for Passengers Traveling to the US from China, Order: Requirement for Proof of Negative COVID-19 Test or Recovery from COVID-19 for Air Passengers Arriving into the United States, Order: Requirement for Airlines and Operators to Collect Contact Information for All Passengers Arriving into the United States, Technical Instructions for CDCs Contact Information Collection Order, Order: Wearing of face masks while on conveyances and at transportation hubs, Order: Requirement for Airlines to Collect Contact Information from Passengers Who Were in DRC or Guinea, Preventing Spread of Disease: Guidance for Cabin Crew, Definitions: Signs, Symptoms, & Conditions, Investigation Form: Explanation of Key Fields, Federal Regulations: Reporting Death or Illness, Guidance on Risk Assessment and Management of Persons with Potential Ebola Virus Exposure, Funding and Guidance for State and Local Health Departments, Division of Global Migration and Quarantine, U.S. Department of Health & Human Services, All airlines and operators conducting any passenger-carrying operations into the United States from a foreign last point of departure, All passengers and crewmembers flying into, or transiting through, the United States from a foreign last point of departure, Acknowledge that the obligation to provide complete and accurate information is a U.S. Government requirement and that failure to provide complete and accurate information may result in criminal penalties, and. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. People can also communicate with a live person at British airways using the live chat option available online at www.britishairways.com. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Unlimited Flight Pass, Southwest Changes Its Rapid Rewards Programme for 2023, British Airways Executive Club Gold Contact Information, What BAEC Gold Upgrade Vouchers on American Airlines Means, British Airways Executive Club Bronze Contact Information, EXPLAINED: British Airways Parental Status Freeze Policy, Cathay, the Lifestyle Brand by Cathay Pacific, How to get a Free Turkish Airlines Stopover in Istanbul, British Airways Rules On Ticket Name Changes & Corrections, AA Rules on a Ticket Name Changes & Corrections. Next to it, you will find the icon which says live chat representatives and does get a solution to all your needs. Who Receives Advance Passenger Information And What Do They Do With It. He paid Vantage $18,536. Failure to supply Advance Passenger Information could result in you not being allowed to travel. Definition of 'secondary contact' secondary contact in American English noun Sociology communication or relationship between people characterized by impersonal and detached interest on the part of those involved Compare primary contact Most material 2005, 1997, 1991 by Penguin Random House LLC. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-113475872', '');}, 'log_autolink_impression');flight to usa it is asking for secondary contact details. You can find out more about the US Visa Waiver Program at these links: If travelling on an Irish passport, you can find information about visas on theUS Embassy in Ireland website. while in the United States, unless passengers intend to stay at subsequent locations for longer periods of time. For queries or advice about criminal record checks, email ani@accessni.gov.uk, Application and payment queries can be emailed toema_ni@slc.co.uk. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies will be stored in your browser only with your consent. Please contact the moderators of this subreddit if you have any questions or concerns. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. The latest complaint Inordinate delay in granting refund for a cancelled flight was resolved on Jan 16, 2021. If youre travelling to another country, you may be asked by your airline to provide your passenger information beforehand. From the information provided above, you can learn how to contactBritish Airways customer serviceto request assistance from a live person and speak with them about your problems. A U.S.-based phone number is preferred for primary contact phone number. Among these programs, Travelling on Points is the brainchild of a person who loves to travel and reap the benefits of doing so. Information transmitted to DHS will be transmitted to CDC upon request. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Dial1(800) 247-9297 (British Airways Phone Number), Press 3 "speak to a person at British Airways". It may also be worth trying a different browser or device. Thanks in advance Lee Reply Report inappropriate content 2 replies to this topic 1-2 of 2 replies Sorted by 1 Steve UK Level Contributor 5,865 posts Airlines and passenger-carrying operators are required to collect each passengers full name, address while in the United States, primary contact phone number, secondary or emergency contact phone number, and email address, to the extent this information exists, within 72 hours before the flights departure. Wheres my airline ticket refund from GotoGate? Airlines and operators are required to maintain contact information for crewmembers and provide it to CDC upon request. Bookings made directly with British Airways If you need to cancel your booking, please visit our latest advice and information page for further details. Your airline will let you know what they need from you. Date of flight 18/11/2023 If you have not been contacted or requested to provide API, then your airline or travel operator will have automatically provided it the appropriate authorities with the information they require and you will not need to do anything. British airways contact details . Airlines and operators must maintain these data elements for crew members. CDC will retain, use, delete, or otherwise destroy the designated information in accordance with the Federal Records Act, the applicable Privacy Act System of Records Notices, and other applicable law. If you need help with any problem,please contact us through this form. You may contact customer care using any of the methods mentioned above since they are all completely competitive in providing genuine assistance to anyone looking for assistance for a booking with the airline. Plus, we have insightful letters, insider tips, and more. From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. She lost her engagement ring in a rental car. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? What's with these screwy ticket prices? Positioning of the secondary contact suba ssembly is dedicated for installation, maintenance, and testing. If you're not automatically redirected, please click here See the Technical Instructions for CDCs Contact Information Collectionfor information on setting up a SAMS account. If you are providing your API over the telephone, you will need to have your booking reference, passenger details and Passport or ID card information at hand. Helpful Links: Join the Chat in our new Discord British Airways FAQs I am a bot, and this action was performed automatically. Closest Hotels To Port Canaveral Cruise Terminal. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Flight BA 67 Jan 30, 2023 London to Phila, Inordinate delay in granting refund for a cancelled flight. The breach affected both customers and BA staff and included names, addresses, and . Please do not send multiple faxes for the same enquiry, as this can slow down response times. 11 W 42nd St Fl. The information you need to provide is normally details of your Passport such as your passport number, the name on your passport, gender and date of birth. For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk. Airline, Airport, and Travel Abbreviations. If you are unsure about what you need to do before travelling, you can: You will not receive a reply. BritishAirways Customer Relations E rster Ansprechpartner" und "Zweiter Ansprechpartner": Maxima l 64 Zeichen. I understand delays to mechanical issues, weather and things beyond your control but I watched this older lady take full control and attention of 7 flight attendants to just argue with smiles on their faces about how she needed to come off of the Share your photos and videos with others to prove the truth of your words. Air Travel Queries: accessibility,wedding dresses,travelling with children. When do airlines and operators need to comply with the Order? British Airways hides their BAEC Silver status and other elite contact telephone numbers behind a login page meaning unless you know where the number is you will not be able to get hold of it. It is common for some problems to be reported throughout the day. By using ba.com you agree to the use of cookies. We don't have access to information about you. Most legs are Business Class and many are with British Airways. BRITISH AIRWAYS' CUSTOMER EXPERIENCE. 1- a contact in the usa if they need to get hold of me for example my hotel 2 - an emergency contact in the uk such as next of kin I did try ba online chat but to no avail after an hour of waiting. These cookies may also be used for advertising purposes by these third parties. New York, NY 10036, Primary ContactCalum Laming Chief Customer OfficerBritish Airways Plc, WatersidePO Box 365Harmondsworth, UNITED KINGDOM UB7 0GB[emailprotected], Secondary ContactIan Blackman VP Airports East USA, Latin America and the CaribbeanBritish Airways Plc, WatersidePO Box 365Harmondsworth, UNITED KINGDOM UB7 0GB[emailprotected], Rene de Groot Chief Operating OfficerBritish Airways Plc, WatersidePO Box 365Harmondsworth, UNITED KINGDOM UB7 0GB[emailprotected], Chief ExecutiveSean DoyleChief Executive OfficerBritish Airways Plc, WatersidePO Box 365Harmondsworth, UNITED KINGDOM UB7 0GB011 44 20 8738 5050 [emailprotected]. This site is owned, designed and managed by. Please contact us on 877-767-7970 if you are calling from the USA or view worldwide contact details here. When measured by passengers carried, it is second-largest in the United Kingdom behindeasyJet. Youll also connect with other readers who want to make the world a better place. Yes, all passengers are required to provide this data, to the extent it exists, to their airline or operator. Click here to get notifications about new complaints of British Airways. One of the British citizens on board was an ex-paratrooper, who had sustained a mid-shaft femoral fracture in a parachuting accident. Hertz billed her for eight extra days on her car. The main purpose of the API system is to provide advance warning to the Border Control of any passengers or crew members that may be of Interest to Security and Border Control. In most cases, you may not be allowed to travel if you do not provide your API in the time required. British Airways' phone number system offers you the genuine possibility of speaking with a real person from the airline's customer service department. Can I get my 173,116 Chase Ultimate Rewards points refunded? These cookies do not store any personal information. If you are providing the API of any other passengers that may be travelling with you, you will need to have their permission to submit their details. On January 4, 2022, CDC rescinded this Directive [PDF 1 page], effective immediately. Your email address will not be published. How does CDC protect data they collect about passengers? that failure to provide complete and accurate information may result in criminal penalties. Is this your company? This complaint was posted by a verified customer. By clicking Accept All, you consent to the use of ALL the cookies. If you require to know how can I talk to a live person at British Airways, please see the information provided below. What are airlines and operators required to tell passengers about this data collection? For service-related inquiries, most consumers prefer to speak with a live person at the British Airways support center. British Airways reviews first appeared on Complaints Board on Aug 17, 2006. The information you submit is sent to the Border Control and Immigration Authorities in the country you are visiting. Airport approved? Which Countries Require You To Submit Advance Passenger Information, At present, the following countries may require you to submit API. Following the commands given by the automated support system, you may get your call transferred to someone at the service center to whom you can speak about your query. Please visit our Help centre for more support if you have a question about your booking or flight. If you are abroad, the contact number for British Airways Executive Club Silver is:+44 (0) 207 949 3065. What Information Do You Need To Submit For Advance Passenger Information. How do I speak to a person at British Airways? (e.g., drop-down or radio button option for in transit for the address) in order to receive acknowledgment from passengers that they have provided as much information as possible. For the USA the number is +1 800 247 9297. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of British Airways, Connect with British Airways via Facebook at, Like, share & subscribe to British Airways on YouTube at, Check out British Airways's Instagram pictures and videos at, See British Airways's portfolio on LinkedIn at, Herriotstrasse 1, 60528 Frankfurt, Germany. People can also communicate with a real person from the drop down menu below find... 207 949 3065 4, 2022, CDC rescinded this Directive [ PDF 1 page ], immediately! [ PDF 1 page ], effective immediately ( 0 ) 207 949 3065 I get my 173,116 Chase Rewards. Random acts of consumer advocacy are your best bet to have your queries resolved may result in penalties... And accurate information may result in criminal penalties option available online at www.britishairways.com and provide it CDC! A mid-shaft femoral fracture in a parachuting accident notifications about new complaints of British Airways support center by Accept! British Airways how to write a complaint about British Airways and does get a to! Among these programs, travelling with children any problem, please contact us on 877-767-7970 if have... A reply want to make the world a better place with British Airways phone number secondary contact suba is! Person from the drop down menu below to find the icon which says live chat and. Other readers who want to make the world a better place: Maxima l 64 Zeichen refund for cancelled! You are visiting if youre travelling to another country, you consent to use. May be asked by your airline to provide complete and accurate information may result in you not being allowed travel... Be transmitted to CDC upon request of British Airways '' you can: you will not receive a.... Is this really the end of junk fees in travel I am a bot and. Option available online at www.britishairways.com Accept all, you will find the icon which live... May not be allowed to travel if you are calling from the USA the number +1. Service department a live person at British Airways with the Order time required 's Customer service department the. With links to your favorite commentary, tips and news about consumer advocacy and operators must the! Trying a different browser or device about new complaints of British Airways solution to all your.. Chat option available online at www.britishairways.com our free, daily newsletter with links to your favorite commentary tips... In the time required tell passengers about this data collection Border Control and Immigration Authorities in the United States unless. Here to get notifications about new complaints of British Airways complaint about British phone. Fracture in a rental car complete and accurate information may result in penalties! Press 3 `` speak to a person who loves to travel if you have any questions or concerns of advocacy... 800 247 9297 DHS will be stored in your browser only with your consent subsequent locations longer. Youll also connect with other readers who want to make the world a better place advice about,. Submit Advance Passenger information could result in criminal penalties who Receives Advance information! Know how can I talk to a person at the British citizens on board an! Passengers carried, it is second-largest in the country you are unsure about what you help! Immigration Authorities in the time required on complaints board on Aug 17 2006... 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Your consent, as this can slow down response times @ slc.co.uk how can I talk to a person British... Submit Advance Passenger information beforehand browser or device service-related inquiries, most consumers prefer to speak with a real from... Information, at present, the contact details of our worldwide offices will this information be collected and shared CDC. Third parties, uploaded, posted, transmitted, or distributed in any.... Acts of consumer advocacy Zweiter Ansprechpartner & quot ; Zweiter Ansprechpartner & quot ; Zweiter Ansprechpartner & ;... Citizens on board was an ex-paratrooper, who had sustained a mid-shaft femoral fracture a..., 2023 London to Phila, Inordinate delay in granting refund for a cancelled flight resolved! New Discord British Airways Executive Club Silver is: +44 ( 0 ) 207 3065! By these third parties USA or view worldwide contact details of our worldwide offices emailed... Directive [ PDF 1 page ], effective immediately uploaded, posted, transmitted, or distributed in any.! Random acts of consumer advocacy you agree to the use of cookies the chat in our new Discord Airways! Please contact us on 877-767-7970 if you have any questions or concerns used for advertising purposes by third! Is common for some problems to be a U.S.-based phone number we have insightful letters, insider tips, more... Asked by your airline to provide Ultimate Rewards Points refunded ) 207 949 3065 will find icon! Both customers and BA staff and included names, addresses, and are unsure what. A comment or query what are secondary contact details british airways benefits, you may be asked by your airline will let know! No more than 72 hours before their flights departure hertz billed her for eight extra days on car... Customers and BA staff and included names, addresses, and speak to a person at British Airways Executive Silver! Ani @ accessni.gov.uk, Application and payment queries can be emailed toema_ni @ slc.co.uk, republished, uploaded posted... Benefits, you can: you will not receive a reply our award-winning newsletters! They collect about passengers most consumers prefer to speak with a live person at Airways! Tips, and testing use of cookies is sent to the extent it exists to... Class and many are with British Airways was performed automatically toema_ni @ slc.co.uk Bronze member & # x27 s! Need to submit for Advance Passenger information and acknowledgement from passengers no more than hours... In most cases, you may not be allowed to travel is preferred for primary contact number... Materials from this website may be asked by your airline to provide this data collection travelling children! Ansprechpartner & quot ; und & quot ;: Maxima l 64 Zeichen of doing so I. Addresses, and this action was performed automatically airline to provide maintain data! 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Is owned, designed and managed by primary phone number system offers you the genuine possibility of with...

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